Overview
Adviser Vacancy
Full-time – 37 hours a week. Based in our Newark & Sherwood Area.
Salary: starting salary £24,000-£27,366 per annum (Starting salary dependant on experience plus incremental pay rises). Pay Award pending from April 2026.
Responsibilities
- As an Adviser, you will provide face-to-face, telephone and digital information, advice and support to local people on a range of issues (including Benefits, Debt, Housing).
Qualifications and experience
- Experienced in an advice agency, or dealing with clients/customers on a one-to-one basis.
- Computer-literate, although training on our case recording systems will be given.
- Confident in working to performance targets.
- Able to show good communication skills, both written and verbal. Essential in the role, as are excellent customer service skills with a non-judgemental approach.
- Prepared to work independently and from a variety of community-based locations once trained.
- We are looking for candidates with a background in advice; however, we will consider a trainee for this post. Full training will be provided.
How to apply / Additional information
To view the job pack and information on how to apply, please see our website: https://ca-centralnotts.org.uk/join-the-team/
Closing date: Monday 16th February 2026
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Contact Detail:
Citizens Advice Recruiting Team