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- Tasks: Supervise and support advice workers while attending outreach events across Nottingham.
- Company: Join Citizens Advice Nottingham & District, a leader in providing essential community support.
- Benefits: Enjoy flexible working options, including remote work for suitable candidates.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Two years' experience in advice delivery and supervisory roles required.
- Other info: This is a temporary role until December 2025, perfect for gaining valuable experience.
The predicted salary is between 30000 - 42000 £ per year.
Citizens Advice Nottingham & District are looking for a temporary Advice Supervisor to join our General Advice Team to supervise and support paid, volunteer and outreach advice workers. This role is temporary until 23 December 2025.
This role will also include attendance at cost of living events and outreach locations throughout Nottingham City, Rushcliffe and Gedling areas.
If no suitable candidates are appointable who are able to travel, applicants who are only available to work remotely will be considered.
Our ideal candidate will have excellent communication skills, be organised, self-motivated and able to travel to venues.
You will have a minimum of two years’ experience of delivering advice (in welfare benefits, housing and employment) ideally in a local Citizens Advice Office. You will also have recent experience of or be able to demonstrate an ability to support and supervise advice workers.
Citizens Advice Nottingham & District is committed to promoting equality and valuing diversity and we seek people who share those values.
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Advice Supervisor employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Supervisor
✨Tip Number 1
Network with current or former employees of Citizens Advice Nottingham & District. They can provide valuable insights into the role and the organisation's culture, which can help you tailor your approach during interviews.
✨Tip Number 2
Familiarise yourself with the latest developments in welfare benefits, housing, and employment advice. Being up-to-date will not only boost your confidence but also demonstrate your commitment to the field during discussions.
✨Tip Number 3
Prepare examples from your past experience where you've successfully supervised or supported advice workers. Highlighting these instances will showcase your leadership skills and ability to manage a team effectively.
✨Tip Number 4
If you're considering remote work, be ready to discuss how you would maintain communication and support for your team from a distance. This shows your adaptability and understanding of the challenges of remote supervision.
We think you need these skills to ace Advice Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in delivering advice, particularly in welfare benefits, housing, and employment. Emphasise any supervisory roles you've held and how they relate to the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and organisational abilities. Mention your experience with Citizens Advice or similar organisations, and express your commitment to promoting equality and diversity.
Highlight Relevant Experience: In your application, clearly outline your two years of experience in delivering advice. Provide specific examples of how you have supported and supervised advice workers in the past.
Show Willingness to Travel: If you are able to travel, make this clear in your application. If you are applying for a remote position, explain how you can effectively support the team from a distance.
How to prepare for a job interview at Citizens Advice
✨Showcase Your Experience
Make sure to highlight your two years of experience in delivering advice, especially in welfare benefits, housing, and employment. Be prepared to discuss specific cases or situations where you made a significant impact.
✨Demonstrate Leadership Skills
Since the role involves supervising and supporting advice workers, be ready to share examples of how you've successfully led a team or mentored others in previous roles. This will show your capability to take on the supervisory aspect of the job.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be prepared to answer questions about how you would handle difficult conversations with clients or team members.
✨Understand the Organisation's Values
Citizens Advice Nottingham & District values equality and diversity. Familiarise yourself with their mission and values, and be ready to discuss how your personal values align with theirs during the interview.
