Citizens Advice Bucks is seeking an Advice Session Supervisor (or Trainee Supervisor) to oversee advice sessions and support Buckinghamshire’s communities. You will guide volunteers and staff, ensuring accurate, empathetic client support across all channels.
This role blends people management, quality assurance and service improvement, with opportunities for training to grow into leadership. You’ll refine processes, promote best practices and foster an inclusive, supportive environment for
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Advice Session Supervisor: Lead & Develop Volunteers employer: Citizens Advice
Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.
