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- Tasks: Lead daily advice sessions and ensure clients receive top-notch support.
- Company: Join Citizens Advice, a trusted organisation making a difference in the community.
- Benefits: Gain valuable experience, develop leadership skills, and contribute to meaningful change.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by guiding a team and helping those in need.
- Qualifications: Experience in advice or coaching, with strong communication and leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Citizens Advice is looking for an Advice Session Supervisor in Witney, England. The successful candidate will be responsible for overseeing daily advice sessions, ensuring clients receive high-quality and accurate advice.
You'll manage and support advice staff and volunteers, while also handling the logistics involved in delivering effective sessions. The position requires someone who can provide constructive feedback, support team development, and maintain a high standard of service organization.
Advice Session Lead — Quality & Coaching employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Session Lead — Quality & Coaching
✨Tip Number 1
Network like a pro! Reach out to folks in the Citizens Advice community or related fields. A friendly chat can open doors and give you insights that might just land you that Advice Session Lead role.
✨Tip Number 2
Prepare for the interview by brushing up on your coaching and feedback skills. Think of examples where you've helped others improve. We want to see how you can elevate the team at Citizens Advice!
✨Tip Number 3
Show your passion for quality advice! During your conversations, highlight your commitment to providing high-quality service. It’s all about demonstrating that you care about making a difference for clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Advice Session Lead — Quality & Coaching
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how you can bring your unique flair to the Advice Session Lead role!
Showcase Your Leadership Skills: Since this role involves managing staff and volunteers, don’t forget to share examples of your leadership experience. We love to see how you've supported team development in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you’re well-versed in the principles of quality advice and coaching. Brush up on Citizens Advice's values and how they apply to the role. Being able to discuss specific examples of how you've ensured high-quality advice in previous roles will really impress.
✨Showcase Your Leadership Skills
As an Advice Session Lead, you'll be managing staff and volunteers. Prepare to share your experiences in team management and development. Think of instances where you provided constructive feedback or supported someone’s growth—this will highlight your ability to lead effectively.
✨Understand the Logistics
Familiarise yourself with the logistics involved in running advice sessions. Be ready to discuss how you would handle scheduling, resource allocation, and any challenges that might arise. This shows you’re proactive and can think on your feet.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the organisation. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values. Questions about team dynamics or ongoing training opportunities can be particularly effective.