Advice Service Manager — Maternity Cover (30h/wk)

Advice Service Manager — Maternity Cover (30h/wk)

Temporary 27540 - 31283 € / year (est.) No home office possible
Citizens Advice

At a Glance

  • Tasks: Lead and inspire a team to deliver top-notch advice services.
  • Company: Join Citizens Advice, a trusted organisation making a difference in the community.
  • Benefits: Part-time hours, competitive salary, and pension contributions.
  • Other info: Temporary role for 11 months with flexible working hours.
  • Why this job: Make a real impact while managing diverse projects and supporting your community.
  • Qualifications: 2+ years of management experience and IT proficiency required.

The predicted salary is between 27540 - 31283 € per year.

Citizens Advice is looking for an Advice Service Manager (Temporary) to cover maternity leave for 11 months. The role requires managing staff and volunteers across various projects, ensuring high quality standards.

Candidates should have at least 2 years of management/supervisory experience and be proficient in IT packages. The position is part-time (30 hours per week) based in Ashfield with a salary ranging from £27,540 to £31,283 pro rata, plus pension contributions.

Advice Service Manager — Maternity Cover (30h/wk) employer: Citizens Advice

Citizens Advice is an exceptional employer that values its staff and volunteers, fostering a supportive work culture in Ashfield. With a focus on employee growth and development, the organisation offers meaningful opportunities to make a difference in the community while enjoying a competitive salary and pension contributions. Join us to be part of a dedicated team committed to delivering high-quality advice services.

Citizens Advice

Contact Detail:

Citizens Advice Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Advice Service Manager — Maternity Cover (30h/wk)

Tip Number 1

Network like a pro! Reach out to your connections in the sector and let them know you're on the lookout for an Advice Service Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching Citizens Advice and understanding their values. We want to see how you can align your management experience with their mission. Practise answering common interview questions and think about how your skills can enhance their projects.

Tip Number 3

Showcase your IT skills! Since proficiency in IT packages is a must, be ready to discuss your experience with relevant software during interviews. We love seeing candidates who can demonstrate how tech can improve service delivery.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can bring their unique flair to our team.

We think you need these skills to ace Advice Service Manager — Maternity Cover (30h/wk)

Management Experience
Supervisory Skills
Staff Management
Volunteer Management
Quality Assurance
IT Proficiency
Project Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your management experience and any relevant projects you've worked on. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Advice Service Manager role. Share specific examples of your leadership style and how you’ve ensured high-quality standards in past roles.

Show Off Your IT Skills:Since proficiency in IT packages is key for this role, make sure to mention any relevant software or tools you’re familiar with. We love candidates who can hit the ground running, so highlight your tech-savviness!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Citizens Advice

Know Your Stuff

Make sure you’re familiar with Citizens Advice and their mission. Brush up on their projects and values, as well as the specific responsibilities of the Advice Service Manager role. This will show that you’re genuinely interested and prepared.

Showcase Your Management Skills

Since the role requires management experience, be ready to discuss your previous supervisory roles. Prepare examples of how you've successfully managed teams or projects, highlighting any challenges you faced and how you overcame them.

IT Proficiency is Key

As proficiency in IT packages is a must, think about the software and tools you’ve used in past roles. Be prepared to discuss how you’ve utilised these tools to improve efficiency or support your team’s work.

Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, ongoing projects, or how success is measured in the role. It shows you’re engaged and thinking ahead about how you can contribute.