At a Glance
- Tasks: Manage staff and volunteers on exciting projects while ensuring high-quality standards.
- Company: Join a forward-thinking charity making a real difference in the community.
- Benefits: Competitive salary, pension contribution, and flexible working hours.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of an innovative team and help shape impactful services.
- Qualifications: 2+ years of management experience and strong IT skills required.
The predicted salary is between 27540 - 31283 € per year.
Temporary role to cover for Maternity Leave (11 months). 30 hours per week. £27,540 to £31,283 depending on experience pro rata (plus pension contribution). Based in Ashfield.
About the Role
We are looking for an experienced or trainee manager who will be responsible for managing staff and volunteers working on a variety of projects. You will need to be passionate about maintaining high quality standards within our organisation. You will form part of a forward-thinking and innovative management team and will be primarily based in our Ashfield office with occasional travel to our other sites across Nottinghamshire.
Qualifications
- At least 2 years of management/supervisory experience
- Experience in using a variety of IT packages in the workplace
- Ability to plan and rearrange own work in a pressured environment
- Proven ability to supervise and monitor work to agreed quality standards and to maintain casework systems and procedures
- Ability to work positively in a team environment
Application Details
To view the job pack and apply please visit our website: date: Monday 25th May 2026. Interview Date: TBC.
Advice Service manager employer: Citizens Advice
Join our dynamic team in Ashfield as an Advice Service Manager, where you will play a crucial role in leading passionate staff and volunteers dedicated to delivering high-quality services. We pride ourselves on fostering a supportive work culture that encourages professional growth and innovation, offering competitive benefits including a pension contribution. This temporary position not only provides meaningful work but also the opportunity to make a real difference in the community while enjoying a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Advice Service manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the sector and let them know you're on the lookout for an Advice Service Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for management roles and think about how your experience aligns with what they’re looking for. Practising your answers will help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your passion! When you get the chance to chat with potential employers, make sure to express your enthusiasm for maintaining high-quality standards and working with teams. It’s all about showing that you’re the right fit for their innovative management team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining their team and ready to take on the challenge.
We think you need these skills to ace Advice Service manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience and any relevant IT skills to show us you’re the right fit for the Advice Service Manager role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for maintaining high-quality standards and how you can contribute to our innovative management team. Keep it concise but impactful!
Showcase Your Team Spirit:We love a good team player! In your application, mention specific examples of how you've worked positively in a team environment. This will help us see how you can fit into our collaborative culture.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you have all the necessary information at your fingertips. We can’t wait to hear from you!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you’re familiar with the role of an Advice Service Manager. Brush up on your management and supervisory experience, and be ready to discuss how you've maintained high-quality standards in previous roles. This shows you’re not just a fit for the job, but that you genuinely understand what it entails.
✨Showcase Your Team Spirit
Since this role involves managing staff and volunteers, be prepared to share examples of how you’ve successfully worked in a team environment. Highlight any experiences where you’ve motivated others or contributed to a positive team dynamic. It’s all about showing you can lead while also being a team player!
✨Be IT Savvy
You’ll need to demonstrate your proficiency with various IT packages. Before the interview, think of specific examples where you’ve used technology to improve processes or manage projects. This will help you stand out as someone who can adapt to the tech demands of the role.
✨Stay Cool Under Pressure
The ability to plan and rearrange work in a pressured environment is key. Prepare to discuss situations where you’ve had to juggle multiple tasks or adapt quickly to changing priorities. This will show that you can handle the fast-paced nature of the job without breaking a sweat!
