Administration Assistant

Administration Assistant

Derby Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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Citizens Advice

At a Glance

  • Tasks: Support the team with reception and administrative tasks for smooth office operations.
  • Company: Join Citizens Advice Mid Mercia, a vital community support organisation.
  • Benefits: Enjoy flexible working hours and a supportive team environment.
  • Why this job: Make a real difference while gaining valuable experience in a welcoming atmosphere.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
  • Other info: Part-time options available by agreement.

The predicted salary is between 24000 - 36000 Β£ per year.

Citizens Advice Mid Mercia is looking for a full-time (part-time possible, by agreement) Administration Assistant to join our Central Support Team on a permanent basis.

The Administration Assistant will support the Office & Facilities Manager and other staff in maintaining the smooth operation of the reception and administrative function across our offices. This role is crucial in ensuring that administrative tasks are managed efficiently, and clients and visitors receive a warm and professional welcome and are directed appropriately.

For full details and to apply, please visit our website: https://www.citizensadvicemidmercia.org.uk/vacancies/

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Administration Assistant employer: Citizens Advice

Citizens Advice Mid Mercia is an exceptional employer that values its staff and fosters a supportive work culture. With a commitment to employee growth and development, we offer opportunities for training and advancement within our organisation. Located in a vibrant community, our team enjoys a collaborative environment where every member plays a vital role in making a positive impact on the lives of those we serve.
Citizens Advice

Contact Detail:

Citizens Advice Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Administration Assistant

✨Tip Number 1

Familiarise yourself with the mission and values of Citizens Advice Mid Mercia. Understanding their commitment to providing support and guidance will help you align your responses during any interviews or discussions.

✨Tip Number 2

Highlight your organisational skills and experience in managing administrative tasks. Be prepared to share specific examples of how you've successfully handled similar responsibilities in previous roles.

✨Tip Number 3

Demonstrate your customer service skills. Since this role involves welcoming clients and visitors, think of ways to showcase your ability to create a positive first impression and handle inquiries effectively.

✨Tip Number 4

Network with current or former employees of Citizens Advice Mid Mercia if possible. They can provide valuable insights into the company culture and what they look for in an Administration Assistant.

We think you need these skills to ace Administration Assistant

Organisational Skills
Communication Skills
Customer Service Skills
Attention to Detail
Time Management
Proficiency in Microsoft Office Suite
Data Entry Skills
Problem-Solving Skills
Teamwork
Adaptability
Confidentiality
Multitasking
Basic IT Skills
Reception Skills

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Administration Assistant position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Use bullet points for clarity and include specific examples of how you've contributed to previous teams or projects.

Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Mention why you want to work for Citizens Advice Mid Mercia and how your skills can contribute to their mission. Be sure to keep it concise and focused.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.

How to prepare for a job interview at Citizens Advice

✨Know the Organisation

Before your interview, take some time to research Citizens Advice Mid Mercia. Understand their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.

✨Highlight Relevant Experience

Make sure to discuss any previous administrative roles or experiences you've had. Be specific about your responsibilities and how they relate to the tasks you'll be handling as an Administration Assistant.

✨Demonstrate Communication Skills

As the role involves welcoming clients and visitors, it's essential to showcase your communication skills. Prepare examples of how you've effectively communicated in past roles, especially in a customer-facing environment.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team, the office environment, or the challenges the organisation faces. This shows your enthusiasm and engagement with the role.

Administration Assistant
Citizens Advice
Location: Derby
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