At a Glance
- Tasks: Lead operations to support local communities and empower individuals with vital advice.
- Company: Citizens Advice Wokingham, a trusted community-focused organisation since 1977.
- Benefits: Flexible working, professional development, and the chance to make a real difference.
- Other info: Opportunity for career growth in a dynamic, impactful environment.
- Why this job: Join a welcoming team and shape the future of community support.
- Qualifications: Experience in finance/bookkeeping and a willingness to learn about GDPR.
The predicted salary is between 33000 - 33000 £ per year.
If you are looking for an exciting challenge to have an impact on local communities with the opportunity to share your lived experience, as well as continue to learn within a welcoming community focused team, this is the place for you.
Citizens Advice Wokingham, since 1977, has been offering free, confidential, impartial and independent advice and information to anyone living or working in Wokingham borough. We provide free, high-quality advice and information on various issues, including welfare benefits, debt, housing, employment law, energy, relationships & family and much more. We continue to support the most vulnerable in our community by empowering individuals to take action with the advice Citizens Advice Wokingham provides. We work to build stronger networks and create opportunities for collaboration with local partners and businesses to support our community to thrive.
We are currently in a period of growth, where we are actively engaged with our communities to ensure we are delivering locally and campaigning nationally for proactive responses to evolving needs.
We are looking for a well organised fully competent or willing to learn Business Support & Operations Manager to join our service. Ideally, the successful candidate will have a good working knowledge of finance/bookkeeping and Sage accounting system, or transferable skills and a good understanding of GDPR and/or willingness to train in this area. The candidate needs the ability to identify priorities across multiple work streams and allocate appropriate resources to ensure tasks are completed to a high standard and within an allocated time frame to meet business objectives.
This senior role offers the opportunity to work creatively alongside the other members of Leadership Team, to continue to shape our financial and data governance frameworks, recruit and manage a team of business support volunteers, whilst making a direct impact on the service that supports Wokingham's most vulnerable residents. Join a welcoming, community-focused team where learning is encouraged and your expertise ensures our financial sustainability. Flexible working arrangements available.
Please submit your CV and Cover letter in line with Personal Specification to recruitment@citizensadvicewokingham.org.uk closing date 9am Monday 8th September 2025. Interviews will take place the week of 15th September 2025.
Business Operations Manager in Wokingham employer: Citizens Advice Wokingham
Citizens Advice Wokingham is an exceptional employer dedicated to making a meaningful impact in local communities. With a strong focus on employee growth and a welcoming, community-oriented culture, staff are encouraged to learn and develop while working collaboratively to support the most vulnerable residents. The organisation offers flexible working arrangements and the opportunity to shape financial and data governance frameworks, making it a rewarding place to work.
