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- Tasks: Lead Citizens Advice Westminster to improve lives through advice and support.
- Company: Citizens Advice Westminster, a vital community organisation making a difference.
- Benefits: Competitive salary, progressive career pathway, and a chance to impact your community.
- Why this job: Be the voice of change and lead a team dedicated to helping vulnerable residents.
- Qualifications: Proven leadership experience and a passion for social justice.
- Other info: Join a diverse team committed to equality and community empowerment.
The predicted salary is between 50000 - 76000 £ per year.
Harris Hill is delighted to be working with Citizens Advice Westminster to recruit its new Chief Executive Officer. Citizens Advice Westminster provides free, independent, confidential and impartial advice and information to local residents, some of whom are the most vulnerable in society. We value diversity, promote equality and challenge discrimination. We work with local community organisations to make a difference to the lives of people in Westminster through advice, research and campaigning. Citizens Advice Westminster delivers a high quality, agile advice service which reflects the issues and needs of our communities, and which puts clients first.
As Chief Executive, you will:
- Lead and manage the work of Citizens Advice Westminster in its mission to improve the lives of residents through delivery of a comprehensive information, advice, and casework service across the City of Westminster.
- Collaborate with the Board of Trustees to shape the organisation’s strategy, direction, and policies.
- Provide a strong and influential voice for Citizens Advice Westminster as the ‘public face’ of the organisation.
If you are inspired and excited by what Citizens Advice Westminster does, we’d love to hear from you.
Salary: £67,991 p.a. (The salary is on a progressive pathway)
Contract: Permanent / Full-time
Location: The Stowe Centre, 258 Harrow Road, London W2 5ES
How to apply: Please review the Recruitment Pack with details on how to apply.
Closing date for applications: 9am Friday 20th February 2026
Both Citizens Advice Westminster and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Chief Executive Officer employer: Citizens Advice Westminster
Contact Detail:
Citizens Advice Westminster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Executive Officer
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with others on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the organisation inside out. Understand their mission, values, and recent projects. This will not only impress them but also help you tailor your answers to show how you can contribute to their goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the real interview panel.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role.
We think you need these skills to ace Chief Executive Officer
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. Citizens Advice Westminster is all about helping the community, so make sure your application reflects that passion for social impact and community service.
Tailor Your Application: Don’t just send a generic CV and cover letter! We want to see how your skills and experiences align with the specific role of Chief Executive Officer. Highlight your leadership experience and any relevant work in the charity sector to show us you’re the right fit.
Be Authentic: Let your personality shine through! We’re looking for someone who can be the ‘public face’ of Citizens Advice Westminster, so don’t be afraid to share your motivations and what drives you to make a difference in the community.
Follow the Instructions: Make sure to read the Recruitment Pack carefully and follow the application instructions to the letter. Applying through our website is the best way to ensure your application gets noticed, so don’t skip this step!
How to prepare for a job interview at Citizens Advice Westminster
✨Know the Mission Inside Out
Before your interview, dive deep into Citizens Advice Westminster's mission and values. Understand how they provide support to vulnerable residents and think about how your leadership can enhance their impact. This will show your genuine interest and alignment with their goals.
✨Prepare for Strategic Discussions
As a potential Chief Executive Officer, you'll need to discuss strategy and direction. Prepare examples of how you've successfully shaped organisational strategies in the past. Think about how you can collaborate with the Board of Trustees to drive change and improve services.
✨Showcase Your Advocacy Skills
Being the public face of the organisation means you need to be an effective advocate. Prepare to discuss how you've represented organisations in the past, whether through public speaking, campaigning, or community engagement. Highlight your ability to influence and inspire others.
✨Emphasise Diversity and Inclusion
Citizens Advice Westminster values diversity and equality, so be ready to discuss how you've promoted these principles in your previous roles. Share specific initiatives you've led or been part of that have made a difference in fostering an inclusive environment.
