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- Tasks: Support the CEO and management team in delivering impactful advice services.
- Company: Join Citizens Advice North Staffordshire, a leading charity making a difference.
- Benefits: Enjoy 25 days leave, flexible working, health plans, and employee discounts.
- Why this job: Be part of a transformative charity and help vulnerable communities thrive.
- Qualifications: Experience in executive support and strong interpersonal skills required.
- Other info: Dynamic work environment with opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Would you like to make a difference to the lives of people and communities in need? Do you have strong organisational and interpersonal skills? Are you passionate about personal development and transformation? If the answer to these questions is yes, you should consider joining Citizens Advice North Staffordshire, one of the largest and most dynamic advice charities in the country. We are the People’s Champion.
Citizens Advice North Staffordshire is looking to recruit a new Executive Support Officer. This is an exciting opportunity to join an established and nationally respected charity at a time of genuine transformation, following our recent move to a modern, bright new office space, inspired by our Senior Management Team and CEO.
As Executive Support Officer, you will assist the CEO and Senior Management Team:
- with strategic developments in the delivery of advice and advice services
- developing new services designed to support hard-to-reach client groups
- uphold relevant quality standards and help to achieve our Corporate Plan objectives
Reporting to the Facilities & finance Manager, the Executive Support Officer will support the CEO and Senior Management Team on a daily basis. Ideally, you will have experience of providing executive-level support, have strong interpersonal skills and be comfortable speaking to partner representatives. The ability to demonstrate an empathy with and understanding of the needs of vulnerable clients would be a distinct advantage.
Benefits:
- 25 days annual leave plus bank holidays
- Birthday leave, after 3 months service
- Flexible working arrangements
- Pension salary sacrifice scheme
- Health & Wellbeing programme
- Employer funded cash Health plan
- Employee discounts through Perkbox
- Employee Assistance Programme
Executive Support Officer in Stoke-on-Trent employer: Citizens Advice Staffordshire North and Stoke-on-Trent
Contact Detail:
Citizens Advice Staffordshire North and Stoke-on-Trent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Support Officer in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Citizens Advice North Staffordshire. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the charity's recent projects and initiatives. Show us that you're not just interested in the role but also passionate about making a difference in the community.
✨Tip Number 3
Practice your interpersonal skills! Role-play common interview scenarios with a friend or family member. This will help you feel more confident when discussing how you can support the CEO and Senior Management Team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in being part of our team at Citizens Advice North Staffordshire.
We think you need these skills to ace Executive Support Officer in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for personal development and transformation shine through. We want to see how you can make a difference in the lives of people and communities, so share your experiences that align with our mission.
Tailor Your Application: Make sure to tailor your application specifically for the Executive Support Officer role. Highlight your organisational and interpersonal skills, and give examples of how you've successfully supported senior management in the past. We love seeing relevant experience!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Citizens Advice North Staffordshire.
How to prepare for a job interview at Citizens Advice Staffordshire North and Stoke-on-Trent
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Citizens Advice North Staffordshire's mission and values. Familiarise yourself with their recent projects and how they support vulnerable clients. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Organisational Skills
As an Executive Support Officer, strong organisational skills are key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and ensure deadlines are met, as this will demonstrate your capability to support the CEO and Senior Management Team effectively.
✨Practice Your Interpersonal Skills
Since the role involves liaising with partner representatives, practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend, focusing on how you would communicate with different stakeholders. This will help you feel more at ease during the actual interview.
✨Empathy is Key
Demonstrating empathy towards vulnerable clients is crucial for this position. Think of specific instances where you've shown understanding and compassion in your previous roles. Be prepared to discuss these experiences, as they will highlight your suitability for the role and your alignment with the charity's values.