At a Glance
- Tasks: Support our Senior Management Team and help manage priorities effectively.
- Company: Join a friendly team at Citizens Advice Southampton, making a real difference.
- Benefits: Competitive salary, generous holiday allowance, NEST pension, and Employee Assistance Programme.
- Other info: Opportunity to shape a new role and grow within a supportive environment.
- Why this job: Develop your skills while supporting a vital service in the community.
- Qualifications: Highly organised with excellent communication skills and ability to manage multiple priorities.
The predicted salary is between 30000 - 40000 £ per year.
Location: Office based in Central Southampton. Hybrid working may be possible on completion of the probation period.
The Role
This post is about providing much needed support for our busy Senior Management Team. You will work closely with our Senior Management Team, helping to manage priorities, supporting with information for funders and stakeholders, and ensuring the smooth day-to-day running of the team’s workload. This is a new role within our service that you can ‘make your own’. The role has been created to relieve some pressure from the senior team and enable us to work more effectively and strategically. You will provide confidential administrative support to all the team, including HR administration support.
About you
You will be an experienced, confident, and highly organised professional with excellent communication skills and the ability to manage multiple priorities. You will be comfortable working both independently and collaboratively, with a proactive and solutions focused approach. This role is an excellent opportunity for you to develop your skills and career – and make a difference at a time when our help has never been needed more.
Citizens Advice Southampton is a friendly and dedicated team of paid staff and volunteers. We value our team enormously, and paid staff can expect an environment in which they have opportunities to develop themselves whilst supporting others. We offer a salary which is competitive in the charity sector, as well as a generous holiday allowance and other benefits including a NEST pension scheme, an outstanding Employee Assistance Programme including a GP helpline, and Life Assurance for paid staff.
Applications
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds. Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint. Please also complete and submit our diversity monitoring form with your application. The closing date for this vacancy is 9am, 26th June 2026. Thank you for your interest in Citizens Advice Southampton.
Senior Management Team Administrator in Southampton employer: Citizens Advice Southampton
Citizens Advice Southampton is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive while making a meaningful impact in the community. With competitive salaries, generous holiday allowances, and a strong focus on professional development, staff are encouraged to grow their skills and contribute to a dedicated team that values diversity and collaboration. Located in the heart of Central Southampton, this role provides the unique opportunity to shape your position within a vital service at a time when support is crucial.
Contact Details:
Citizens Advice Southampton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Management Team Administrator in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Citizens Advice Southampton on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the Senior Management Team's recent projects. Show us that you’re not just another candidate, but someone who’s genuinely interested in making a difference.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent communication, consider doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Senior Management Team Administrator in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Management Team Administrator role. Highlight your relevant experience and skills that match the job description, especially your organisational and communication abilities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how you fit the person specification and why you're excited about the opportunity to support our Senior Management Team. Be genuine and let your personality come through.
Showcase Your Proactive Approach:In your application, emphasise your proactive and solutions-focused mindset. Share examples of how you've managed multiple priorities in the past and how you can bring that experience to our team.
Submit Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application. Plus, make sure to complete the diversity monitoring form as part of your submission – we value inclusivity!
How to prepare for a job interview at Citizens Advice Southampton
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Management Team Administrator. Familiarise yourself with how this role supports the senior team and contributes to the overall mission of Citizens Advice Southampton. This will help you articulate how your skills align with their needs.
✨Showcase Your Organisational Skills
Since the role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple priorities. Be ready to discuss specific tools or methods you use to stay organised, as this will demonstrate your proactive approach.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror to ensure you convey your ideas smoothly during the actual interview.
✨Emphasise Your Collaborative Spirit
This position involves working closely with a team, so highlight your ability to collaborate effectively. Share examples of how you've worked with others to achieve common goals, and express your enthusiasm for being part of a friendly and dedicated team at Citizens Advice Southampton.
