At a Glance
- Tasks: Coordinate and support the Home and Well project, ensuring smooth operations and effective communication.
- Company: Join a friendly team at Citizens Advice Southampton, dedicated to community wellbeing.
- Benefits: Competitive salary, generous holiday allowance, NEST pension, and an Employee Assistance Programme.
- Other info: Opportunities for personal growth and a chance to contribute to social justice.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in project coordination and strong relationship-building skills are ideal.
The predicted salary is between 30000 - 40000 £ per year.
Location: Office based in Central Southampton to work alongside our team. There may be the possibility of some hybrid working on completion of probation period.
Home and Well Project
Home and Well is a partnership service supporting residents across Hampshire and the Isle of Wight to return home safely after a hospital stay and maintain their wellbeing. Through a holistic, wrap-around approach, the project provides energy and water advice, income maximisation, Priority Service Register (PSR) referrals, and signposting to additional support services. Home and Well Direct enables referrals from a wide range of organisations, ensuring vulnerable clients receive timely, coordinated support to sustain independence at home.
The Role
To provide effective coordination and administrative support to the Home & Well project, ensuring smooth day-to-day delivery, strong communication with staff, and accurate monitoring and reporting of performance data.
Key Responsibilities
- Administration of and coordination of our important Home and Well Project.
- Communication across teams and organising and chairing meetings.
- Production of detailed data reporting.
- Supporting ongoing project improvements.
- Supporting the Project Manager.
- Building strong relationships with staff and stakeholders.
About you
You will ideally bring experience of administering and coordinating projects, as well as supporting strong relationships with staff at all levels, and building strong relationships with stakeholders. You will share our passion for community wellbeing and social justice. You’ll be organised and have a strong attention to detail. You will enjoy collating data and looking for solutions.
This role is an excellent opportunity for you to develop your skills and career – and make a difference at a time when our help has never been needed more.
Citizens Advice Southampton is a friendly and dedicated team of paid staff and volunteers. We value our team enormously, and paid staff can expect an environment in which they have opportunities to develop themselves whilst supporting others.
We offer a salary which is competitive in the charity sector, as well as a generous holiday allowance and other benefits including a NEST pension scheme, an outstanding Employee Assistance Programme including a GP helpline, and Life Assurance for paid staff.
Applications
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.
Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint. Please also complete and submit our diversity monitoring form with your application.
The closing date for this vacancy is 9am, Wednesday 24th June 2026. Thank you for your interest in Citizens Advice Southampton.
Project Co-Ordinator (Home and Well Service) in Southampton employer: Citizens Advice Southampton
Citizens Advice Southampton is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive while making a meaningful impact in the community. With competitive salaries, generous holiday allowances, and a strong focus on employee development, staff are encouraged to grow their skills and contribute to vital projects like Home and Well, which supports vulnerable residents in Hampshire and the Isle of Wight. The friendly team culture, combined with comprehensive benefits such as a NEST pension scheme and an Employee Assistance Programme, makes this an attractive place for those passionate about community wellbeing and social justice.
Contact Details:
Citizens Advice Southampton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Project Co-Ordinator (Home and Well Service) in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the community and let them know you're on the hunt for a Project Co-Ordinator role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the Home and Well project thoroughly. Understand their mission and values, and think about how your skills can contribute to their goals. This will help you stand out as a candidate who truly cares about community wellbeing.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams and stakeholders, being able to articulate your thoughts clearly is key. Consider doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our friendly team at Citizens Advice Southampton.
We think you need these skills to ace Project Co-Ordinator (Home and Well Service) in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Project Co-Ordinator role. Highlight your experience in project administration and coordination, and don’t forget to showcase your strong communication skills. We want to see how you can contribute to our Home and Well project!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about community wellbeing and social justice. Share specific examples of how you've built relationships with stakeholders in the past. We love a good story that shows your commitment!
Show Off Your Attention to Detail:Since this role involves data reporting and monitoring, make sure to demonstrate your attention to detail in your application. Whether it's through your CV format or the clarity of your cover letter, we appreciate precision and organisation!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you have all the necessary documents submitted. Plus, it gives you a chance to explore more about our team and values!
How to prepare for a job interview at Citizens Advice Southampton
✨Know the Project Inside Out
Before your interview, make sure you understand the Home and Well project thoroughly. Familiarise yourself with its goals, services, and the impact it has on the community. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Coordination Skills
Be prepared to discuss your experience in project administration and coordination. Think of specific examples where you've successfully managed tasks, organised meetings, or improved processes. Highlighting these skills will demonstrate that you're a great fit for the role.
✨Emphasise Communication Abilities
Since strong communication is key in this role, be ready to share instances where you've built relationships with colleagues or stakeholders. Discuss how you’ve facilitated discussions or resolved conflicts, as this will illustrate your ability to work well within a team.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the project’s future, team dynamics, or how success is measured. This shows your enthusiasm and helps you gauge if the organisation aligns with your values.
