At a Glance
- Tasks: Support our Senior Management Team with administrative tasks and manage priorities effectively.
- Company: Join Citizens Advice Southampton, a friendly and dedicated team making a real difference.
- Benefits: Competitive salary, generous holiday allowance, NEST pension, and an Employee Assistance Programme.
- Other info: Hybrid working possible after probation; applications from diverse backgrounds encouraged.
- Why this job: Make an impact while developing your skills in a supportive environment.
- Qualifications: Highly organised with excellent communication skills and experience in administration.
The predicted salary is between 30000 - 40000 £ per year.
Location: Office based in Central Southampton. Hybrid working may be possible on completion of the probation period.
The Role
This post is about providing much needed support for our busy Senior Management Team. You will work closely with our Senior Management Team, helping to manage priorities, supporting with information for funders and stakeholders, and ensuring the smooth day-to-day running of the team’s workload. This is a new role within our service that you can ‘make your own’. The role has been created to relieve some pressure from the senior team and enable us to work more effectively and strategically. You will provide confidential administrative support to all the team, including HR administration support.
About you
You will be an experienced, confident, and highly organised professional with excellent communication skills and the ability to manage multiple priorities. You will be comfortable working both independently and collaboratively, with a proactive and solutions focused approach. This role is an excellent opportunity for you to develop your skills and career – and make a difference at a time when our help has never been needed more.
Citizens Advice Southampton is a friendly and dedicated team of paid staff and volunteers. We value our team enormously, and paid staff can expect an environment in which they have opportunities to develop themselves whilst supporting others. We offer a salary which is competitive in the charity sector, as well as a generous holiday allowance and other benefits including a NEST pension scheme, an outstanding Employee Assistance Programme including a GP helpline, and Life Assurance for paid staff.
Applications
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds. Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint. Please also complete and submit our diversity monitoring form with your application.
The closing date for this vacancy is 9am, 26th June 2026. Thank you for your interest in Citizens Advice Southampton.
Senior Management Team Administrator employer: Citizens Advice Southampton
Citizens Advice Southampton is an exceptional employer, offering a supportive and inclusive work environment in the heart of Central Southampton. With a focus on employee development, competitive salaries, and generous benefits such as a NEST pension scheme and comprehensive Employee Assistance Programme, we empower our team to thrive while making a meaningful impact in the community. Join us to be part of a dedicated team that values diversity and fosters personal growth.
Contact Details:
Citizens Advice Southampton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Management Team Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Management Team Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what Citizens Advice Southampton stands for and think about how your skills can contribute to their mission. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on articulating your experience and how it aligns with the role. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're serious about joining our friendly team at Citizens Advice Southampton. So, get that CV polished and hit submit!
We think you need these skills to ace Senior Management Team Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Management Team Administrator role. Highlight your relevant experience and skills that match the job description. We want to see how you can support our team effectively!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention how your proactive approach and organisational skills will help us manage our priorities.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure to demonstrate your ability to convey information clearly in both your CV and cover letter. We love seeing candidates who can communicate effectively with stakeholders!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the necessary forms and details there to complete your application smoothly.
How to prepare for a job interview at Citizens Advice Southampton
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Management Team Administrator. Familiarise yourself with how this role supports the senior team and contributes to the overall mission of Citizens Advice Southampton. This will help you articulate how your skills align with their needs.
✨Showcase Your Organisational Skills
Since the role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple priorities. Be ready to discuss specific tools or methods you use to stay organised, as this will demonstrate your proactive approach.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend or in front of a mirror to ensure you convey your ideas effectively during the actual interview.
✨Emphasise Your Collaborative Spirit
This role involves working closely with a team, so be prepared to discuss your experience in collaborative environments. Share examples of how you've worked with others to achieve common goals, and highlight your ability to adapt and support your colleagues when needed.
