At a Glance
- Tasks: Coordinate and support the Home and Well project, ensuring smooth operations and effective communication.
- Company: Join a passionate team at Citizens Advice Southampton dedicated to community wellbeing.
- Benefits: Competitive salary, generous holiday allowance, NEST pension scheme, and an Employee Assistance Programme.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in project coordination and strong relationship-building skills are ideal.
The predicted salary is between 30000 - 40000 £ per year.
Location: Office based in Central Southampton to work alongside our team. There may be the possibility of some hybrid working on completion of probation period.
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
Home and Well Project
Home and Well is a partnership service supporting residents across Hampshire and the Isle of Wight to return home safely after a hospital stay and maintain their wellbeing. Through a holistic, wrap-around approach, the project provides energy and water advice, income maximisation, Priority Service Register (PSR) referrals, and signposting to additional support services. Home and Well Direct enables referrals from a wide range of organisations, ensuring vulnerable clients receive timely, coordinated support to sustain independence at home.
The Role
To provide effective coordination and administrative support to the Home & Well project, ensuring smooth day-to-day delivery, strong communication with staff, and accurate monitoring and reporting of performance data.
Key Responsibilities
- Administration of and coordination of our important Home and Well Project.
- Communication across teams and organising and chairing meetings.
- Production of detailed data reporting.
- Supporting ongoing project improvements.
- Supporting the Project Manager.
- Building strong relationships with staff and stakeholders.
About you
You will ideally bring experience of administering and coordinating projects, as well as supporting strong relationships with staff at all levels, and building strong relationships with stakeholders. You will share our passion for community wellbeing and social justice. You’ll be organised and have a strong attention to detail. You will enjoy collating data and looking for solutions. This role is an excellent opportunity for you to develop your skills and career – and make a difference at a time when our help has never been needed more.
Citizens Advice Southampton is a friendly and dedicated team of paid staff and volunteers. We value our team enormously, and paid staff can expect an environment in which they have opportunities to develop themselves whilst supporting others. We offer a salary which is competitive in the charity sector, as well as a generous holiday allowance and other benefits including a NEST pension scheme, an outstanding Employee Assistance Programme including a GP helpline, and Life Assurance for paid staff.
Applications
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds. Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint. Please also complete and submit our diversity monitoring form with your application.
The closing date for this vacancy is 9am, Wednesday 24th June 2026. Thank you for your interest in Citizens Advice Southampton.
Project Co-Ordinator (Home and Well Service) employer: Citizens Advice Southampton
Citizens Advice Southampton is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive while making a meaningful impact in the community. With a focus on professional development, competitive salaries, and generous benefits such as a NEST pension scheme and an Employee Assistance Programme, staff are empowered to grow their skills and contribute to vital projects that enhance the wellbeing of residents across Hampshire and the Isle of Wight.
Contact Details:
Citizens Advice Southampton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Project Co-Ordinator (Home and Well Service)
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Home and Well Project. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Show us how your passion for community wellbeing aligns with our mission – it’ll make you stand out!
✨Tip Number 3
Practice your soft skills! Communication is key in this role, so think about examples from your past experiences where you've built strong relationships or coordinated projects successfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Project Co-Ordinator (Home and Well Service)
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, take a good look at the job description. Make sure you understand what we're looking for in a Project Co-Ordinator. Highlight key skills and responsibilities that resonate with your experience.
Tailor Your CV and Cover Letter:Don’t just send a generic CV! We want to see how your skills and experiences align with the Home and Well project. Use specific examples that showcase your ability to coordinate projects and build relationships.
Show Your Passion for Community Wellbeing:We’re all about making a difference! In your application, let us know why community wellbeing and social justice matter to you. Share any relevant experiences that demonstrate your commitment to these values.
Submit Through Our Website:Make sure to apply through our website as instructed. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re following our guidelines!
How to prepare for a job interview at Citizens Advice Southampton
✨Know the Project Inside Out
Before your interview, make sure you thoroughly understand the Home and Well project. Familiarise yourself with its goals, services, and the impact it has on the community. This will not only show your genuine interest but also help you articulate how your skills align with their mission.
✨Showcase Your Soft Skills
As a Project Co-Ordinator, strong communication and relationship-building skills are key. Prepare examples from your past experiences where you've successfully coordinated teams or built relationships with stakeholders. This will demonstrate your ability to thrive in a collaborative environment.
✨Be Data Savvy
Since the role involves monitoring and reporting performance data, brush up on your data management skills. Be ready to discuss how you've used data to drive project improvements in the past. Highlight any tools or software you're familiar with that can aid in this process.
✨Express Your Passion for Community Wellbeing
The organisation values a passion for community wellbeing and social justice. During the interview, share your motivations for wanting to work in this field. Discuss any relevant volunteer work or personal experiences that have shaped your commitment to helping others.
