At a Glance
- Tasks: Lead marketing efforts to promote Citizens Advice Southampton and engage local communities.
- Company: Join a dedicated team making a difference in social justice and community support.
- Benefits: Flexible working options, professional development, and a chance to make a real impact.
- Other info: Opportunity to work in a dynamic environment with a focus on inclusivity and community engagement.
- Why this job: Be the voice of change in your community and help those in need access vital services.
- Qualifications: Experience in marketing, strong communication skills, and a passion for social justice.
Location: Office based in Central Southampton. Hybrid working may be possible on completion of the probation period.
The Marketing and Communications Officer will lead on promoting the work, services and impact of Citizens Advice Southampton. You will help ensure that local people know how to access advice, that stakeholders understand our impact, and that our voice is heard in local conversations about poverty, inequality and social justice.
Working closely with colleagues across the organisation, you will deliver clear, accessible and inclusive communications that reflect Citizens Advice values and strengthen our profile across Southampton.
The main tasks for the role include, but are not limited to:
- Marketing and Promotion
- Plan and deliver marketing activity to increase awareness of Citizens Advice Southampton services among local communities.
- Promote key services, campaigns and projects using a mix of digital and offline channels.
- Support targeted outreach to under represented or vulnerable groups in Southampton.
- Communications and Content
- Manage and regularly update our website content.
- Create engaging content for social media (e.g. posts, graphics, short videos).
- Draft clear and accessible written communications, including newsletters, leaflets, posters and email updates.
Marketing and Communications Officer employer: Citizens Advice Southampton
Citizens Advice Southampton is an exceptional employer that prioritises community impact and employee development. With a supportive work culture that values inclusivity and collaboration, employees are encouraged to grow their skills while making a meaningful difference in the lives of local residents. The central Southampton location offers a vibrant environment, with opportunities for hybrid working after the probation period, ensuring a healthy work-life balance.
Contact Details:
Citizens Advice Southampton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Marketing and Communications Officer
✨Tip Number 1
Network like a pro! Reach out to people in the marketing and communications field, especially those connected to Citizens Advice Southampton. Attend local events or webinars to make connections and learn more about the organisation's impact.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best marketing campaigns and communications work. This will give potential employers a taste of what you can bring to the table and how you can help amplify their message.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Citizens Advice Southampton and express your interest in working with them. A friendly email or message can go a long way in making a memorable impression.
✨Tip Number 4
Stay updated on social issues! Familiarise yourself with the current conversations around poverty, inequality, and social justice in Southampton. This knowledge will not only help you in interviews but also show that you’re genuinely passionate about the cause.
We think you need these skills to ace Marketing and Communications Officer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for marketing and communications shine through. We want to see how much you care about promoting services that make a difference in the community!
Tailor Your Content:Make sure to customise your application to reflect the specific skills and experiences that align with the role. Highlight any relevant projects or campaigns you've worked on that demonstrate your ability to engage with diverse audiences.
Be Clear and Concise:We appreciate straightforward communication! Keep your application clear and to the point, ensuring that your key messages stand out. Avoid jargon and focus on making your writing accessible to everyone.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Citizens Advice Southampton
✨Know Your Audience
Before the interview, take some time to research Citizens Advice Southampton. Understand their mission, values, and the specific challenges they face in promoting their services. This will help you tailor your responses and show that you're genuinely interested in making a difference.
✨Showcase Your Creativity
As a Marketing and Communications Officer, creativity is key. Prepare examples of past campaigns or content you've created that had a positive impact. Be ready to discuss how you can bring fresh ideas to promote Citizens Advice Southampton's services effectively.
✨Highlight Your Communication Skills
This role requires clear and accessible communication. During the interview, demonstrate your ability to convey complex information simply. You might even want to prepare a brief pitch about a service or campaign you would promote, showcasing your skills in action.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as reaching out to underrepresented groups or managing a crisis in communications. Think through potential scenarios in advance and outline your approach, demonstrating your problem-solving skills and understanding of social justice issues.
