Technical Support Officer
Company: Citizens Advice South Lincolnshire
Salary: £15.33 to £15.70 an hour
Hours: Part-time
Location: Grantham, NG31 6SH
Working pattern: On-site
Job type: Permanent
Posting date: 7 Sept 2026
Closing date: 7 Oct 2026
Summary
To provide technical debt advice support through a range of channels including telephone, email, instant messaging and video conferencing to debt advisers and caseworkers.
To raise the quality and effectiveness of advice being given by those using the service in accordance with the quality assurance requirements.
To undertake file reviews of debt cases as well as support debt caseworkers to develop their debt quality through feedback, support and coaching.
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Contact Details:
Citizens Advice South Lincolnshire Recruitment Team
