At a Glance
- Tasks: Manage a helpdesk, oversee ICT technicians, and ensure Cyber Essentials Plus standards.
- Company: Citizens Advice Sheffield, a friendly charity committed to social justice.
- Benefits: Flexible working, health plan, pension scheme, and enhanced family policies.
- Other info: Great opportunity for skill development in a dynamic charity environment.
- Why this job: Join a supportive team and make a real difference in the community.
- Qualifications: Experience in Google Workspace, endpoint management, and team leadership.
The predicted salary is between 40000 - 50000 £ per year.
Citizens Advice Sheffield is urgently looking for an interim ICT Team Manager to support our Advice and Advocacy services at our busy and friendly office located in the centre of Sheffield.
Our ideal candidate(s) for this role will:
- Be able to manage a first line helpdesk function, including triage and escalation
- Have recent and significant experience of Google Workspace Administration
- Be familiar with secure endpoint management including vulnerability scans and patch management
- Have the ability to ensure Cyber Essentials Plus standards are upheld on an ongoing basis across our systems, devices and accounts
- Be able to learn a range of cloud software administration at speed
- Have the people skills to line manage our ICT Technicians (two employees)
- Be able to develop our suite of documentation and incident response plans
- Have an understanding of the charity sector
We can offer a supportive culture within a charity setting committed to social justice in which to develop excellent knowledge and skills. We offer an attractive remuneration package including:
- 35 hour working week
- 4% employer pension scheme
- Health Plan with integrated employee assistance programme
- Hybrid working
- Flexible working
- Enhanced Maternity and Paternity policy
- Cycle to work scheme
Interim ICT Manager in Sheffield employer: Citizens Advice Sheffield (Sheffield Citizens Advice and Law Centre)
Citizens Advice Sheffield is an excellent employer, offering a supportive and inclusive work culture that prioritises social justice and employee development. With a commitment to work-life balance through flexible and hybrid working options, alongside a comprehensive benefits package including a health plan and generous pension scheme, employees are empowered to thrive both personally and professionally in the heart of Sheffield.
Contact Details:
Citizens Advice Sheffield (Sheffield Citizens Advice and Law Centre) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Interim ICT Manager in Sheffield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Citizens Advice Sheffield (Sheffield Citizens Advice and Law Centre) values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Citizens Advice Sheffield (Sheffield Citizens Advice and Law Centre) might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Citizens Advice Sheffield (Sheffield Citizens Advice and Law Centre)!
✨Direct Apply to Citizens Advice Sheffield (Sheffield Citizens Advice and Law Centre)
Let's not forget to apply directly through the Citizens Advice Sheffield (Sheffield Citizens Advice and Law Centre) website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Interim ICT Manager in Sheffield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Citizens Advice Sheffield (Sheffield Citizens Advice and Law Centre).
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Citizens Advice Sheffield (Sheffield Citizens Advice and Law Centre). Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Citizens Advice Sheffield (Sheffield Citizens Advice and Law Centre)
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
