At a Glance
- Tasks: Help communities navigate the Cost of Living Crisis and improve financial resilience.
- Company: Join a friendly team at Citizens Advice, making a real difference.
- Benefits: Competitive salary, full training provided, and flexible working options.
- Other info: Opportunity for career growth and to work across multiple sites.
- Why this job: Be part of a vital service that supports your community during tough times.
- Qualifications: Good communication skills and IT literacy; training available for the right candidates.
The predicted salary is between 26800 - 28444 € per year.
£26,800 to £28,444.39 depending on proficiency, pro rata for part time work.
Location: Three Rivers, Office based.
Contract: Permanent.
About the role:
This is an exciting opportunity to join our friendly team to help our communities navigate the continuing Cost of Living Crisis and improve their financial resilience. Although we are keen to recruit advisers who have already trained with Citizens Advice (due to the high demand for our service), we are willing to provide full training for the right candidate(s).
This is a full time role but we are willing to consider a job share. The successful candidate(s) will also be willing to work to targets and to work at multiple sites across Three Rivers, including outreach locations.
You will have good communication skills and be IT literate. You will also be willing to help clients over a variety of channels to support our ethos to be a multi-channel, accessible and inclusive service.
The Job Pack contains the 'Essential Person Specification' that we are looking for; the successful candidate(s) will be the one(s) that can effectively demonstrate how they meet these at both application and interview stage.
To request a job pack please email ceo@castr.cabnet.org.uk.
Generalist adviser in Rickmansworth employer: Citizens Advice Service in Three Rivers
Join our dedicated team at Citizens Advice, where we prioritise community support and employee development. Located in the heart of Three Rivers, we offer a collaborative work culture that values inclusivity and provides comprehensive training for those looking to make a meaningful impact during challenging times. With opportunities for growth and a commitment to work-life balance, we are an excellent employer for those passionate about helping others.
Contact Detail:
Citizens Advice Service in Three Rivers Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Generalist adviser in Rickmansworth
✨Tip Number 1
Get to know the organisation! Research Citizens Advice and their mission. Understanding their values will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since this role requires good communication, try role-playing common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Show your adaptability! Be ready to discuss how you've handled different situations in the past. Highlight any experience working in diverse environments or with various client needs, as this aligns with the multi-channel service ethos.
✨Tip Number 4
Apply through our website! While emailing is an option, using our online application process can streamline your submission and ensure it gets noticed. Plus, it shows you're tech-savvy, which is a must for this role!
We think you need these skills to ace Generalist adviser in Rickmansworth
Some tips for your application 🫡
Read the Job Pack Carefully:Before you start your application, make sure to get your hands on the job pack. It’s packed with essential info about what we’re looking for, so you can tailor your application to show us how you meet those criteria.
Show Off Your Communication Skills:Since good communication is key for this role, don’t hold back! Use clear and concise language in your application. We want to see how you can convey your thoughts effectively, just like you would with clients.
Highlight Your IT Literacy:Being IT literate is a must for this position. Make sure to mention any relevant experience or skills you have with technology. We’re keen to know how you can use digital tools to support our multi-channel service.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need to get started!
How to prepare for a job interview at Citizens Advice Service in Three Rivers
✨Know Your Stuff
Make sure you understand the role of a Generalist Adviser and the challenges clients face during the Cost of Living Crisis. Familiarise yourself with the services offered by Citizens Advice and think about how you can contribute to improving financial resilience in your community.
✨Show Off Your Communication Skills
Since good communication is key for this role, practice articulating your thoughts clearly. Consider examples from your past experiences where you've successfully helped others or resolved conflicts, as these will demonstrate your ability to connect with clients over various channels.
✨Be Ready for Multi-Channel Support
Prepare to discuss how you would approach helping clients through different channels. Think about your IT skills and how they can enhance your ability to provide accessible and inclusive support. Be ready to share any relevant experiences you have in using technology to assist others.
✨Demonstrate Your Willingness to Learn
Even if you haven't trained with Citizens Advice before, show enthusiasm for learning and adapting. Highlight your willingness to work towards targets and your flexibility in working across multiple sites. This will show that you're not just a fit for the role but also eager to grow within the organisation.
