At a Glance
- Tasks: Supervise advice sessions and support advisers in helping clients with various issues.
- Company: Join the Citizens Advice Service, a community-focused organisation in Three Rivers.
- Benefits: Permanent contract with opportunities for personal growth and community impact.
- Other info: Dynamic and friendly work environment with a focus on community support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in advice settings is a plus, but trainees are welcome to apply.
The predicted salary is between 30000 - 40000 £ per year.
Location: Three Rivers, Hertfordshire
Workplace: Office based
Contract: Permanent
How to apply: You can email ceo@castr.cabnet.org.uk to find out more information about this role and how to apply.
About the role: We are pleased to offer an exciting opportunity to join our team at Citizens Advice Service in Three Rivers as an Advice Session Supervisor. In this role you will work alongside paid and volunteer advisers and support them as they provide advice to clients, including advice about welfare benefits, debt, housing, employment, immigration, discrimination and other enquiry areas.
Key responsibilities:
- You will manage and supervise advice sessions, to include face to face drop‑in and appointment services, and supervise advice given by email, web chat and telephone.
- You will ensure quality standards are maintained and enhanced.
Qualifications and experience: Our ideal candidate will share our goal of ensuring our services are client focused and effective and will also have the experience and the ability to provide strong support and supervision to our advisers. Although experience of working and supervising in an advice setting is desirable, we will consider a trainee role for the right candidate.
What we are looking for: If you enjoy working in a dynamic, busy and friendly environment and share our passion for supporting our local community, then we would love to hear from you.
Advice Session Supervisor (trainee considered) in Rickmansworth employer: Citizens Advice Service in Three Rivers
At Citizens Advice Service in Three Rivers, we pride ourselves on being an exceptional employer that values community engagement and employee development. Our supportive work culture fosters collaboration among paid staff and volunteers, providing ample opportunities for personal and professional growth while making a meaningful impact in the lives of our clients. With a commitment to quality service and a dynamic environment, we offer a rewarding career path for those passionate about helping others.
Contact Details:
Citizens Advice Service in Three Rivers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Advice Session Supervisor (trainee considered) in Rickmansworth
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We think you need these skills to ace Advice Session Supervisor (trainee considered) in Rickmansworth
Some tips for your application 🫡
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In the nonprofit sector, passion matters! Speak genuinely about your motivations for wanting to work with Citizens Advice Service in Three Rivers. Share any past experiences—whether volunteer work or projects—that show your commitment to social impact. This gives us a chance to see how your values align with ours.
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As a trainee, you might not have a wealth of experience, but that's okay! Make sure to highlight transferable skills that are relevant to social impact projects, such as communication, teamwork, or project management. Examples from group projects, school activities, or even personal interests can really make a difference.
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Brush up on essential tools and methods used in nonprofits, like logic models or evaluation frameworks. Familiarising yourself with these concepts will not only impress the interviewers at Citizens Advice Service in Three Rivers but also help you speak more confidently about contributing to their projects.
