At a Glance
- Tasks: Provide high-quality advice and technical supervision to advisers and caseworkers.
- Company: Citizens Advice Sefton focuses on delivering essential welfare benefits support in Merseyside.
- Benefits: Salary of £33,534 per annum with a permanent contract and 35 hours work per week.
- Other info: Interviews scheduled for the week commencing 29 June 2026.
- Why this job: Join a key role that combines complex casework with mentoring and quality assurance.
- Qualifications: Strong knowledge of welfare benefits and experience in an advice setting required.
The predicted salary is between 33534 - 33534 £ per year.
Citizens Advice Sefton is seeking to appoint a Welfare Benefits Caseworker Supervisor to provide high‑quality advice to clients and technical supervision to advisers and caseworkers. This is a key role combining complex casework with day‑to‑day support for colleagues, including mentoring, quality assurance, and maintaining high service standards.
Salary: £33,534 per annum
Contract: Permanent
Hours: 35 hours per week (Monday–Friday, 9:00am–5:00pm)
The successful candidate will have strong knowledge of welfare benefits, experience in an advice setting, and the ability to support and guide others effectively.
Closing date: 26 June 2026 (6:00pm)
Interviews: Week commencing 29 June 2026
Welfare Benefit Caseworker / Supervisor employer: Citizens Advice Sefton
Citizens Advice Sefton is dedicated to providing vital welfare benefits advice in Merseyside. Employees enjoy a competitive salary and a structured workweek of 35 hours. The team values mentorship and high service standards, ensuring impactful community support.
