At a Glance
- Tasks: Lead income generation and build impactful partnerships to shape Citizens Advice Scotland's future.
- Company: Join Citizens Advice Scotland, a dynamic organisation focused on making a real difference.
- Benefits: Enjoy 40 days annual leave, flexible hours, and hybrid working options.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
- Why this job: Be a strategic leader driving collaboration and innovation in a meaningful role.
- Qualifications: Proven experience in income generation and strong leadership skills required.
The predicted salary is between 62497 - 69010 £ per year.
Location: Edinburgh or Glasgow
Workplace type: Hybrid working - min 2 days a week at the office. This is a minimum, but a successful candidate can opt to be office based 5 days per week.
Hours per week: 35
Type of contract: Permanent
Job Level and Salary Scale: Level 8, £62,497 - £69,010 per annum, commensurate with experience.
Closing date: 20 July 2026.
Face-to-face interviews: Interviews for this role will take place at the end of July 2026.
Are you a strategic thinker who enjoys bringing people together and turning ideas into real impact? This is an exciting opportunity to play a key role in shaping the future of Citizens Advice Scotland at an important point in our journey. We are looking for a strategic, hands‑on leader who can bring people together, drive collaboration, and help deliver our ambitious plans, with a strong focus on growing income and building impactful partnerships.
Working closely with the Director of Advice and Executive Leadership Team, you’ll help connect teams, improve how we work together, and ensure we’re set up to deliver our strategy. You will lead cross‑organisational work, strengthen communication across Directorates, and support greater consistency in how we operate. You will also deputise for the Director of Advice when needed.
A key focus will be income generation - developing and delivering a clear strategy to unlock opportunities across partnerships, trusts, public funding, and new income streams. You’ll take a proactive, practical approach - building relationships, testing ideas, and embedding a culture where income generation is a shared priority. You will help create a more connected, sustainable organisation—strengthening how we use data, improving decision‑making, and enabling greater impact across our network.
What we are looking for
- Combine strategic thinking with a practical, hands‑on approach
- Build strong relationships and influence across a wide range of stakeholders
- Spot opportunities and turn them into action
- Work comfortably with complexity and bring people with them
- Use data and insight to inform decisions and improve outcomes.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi‑time system, and hybrid working opportunities for every role.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
Essential Qualifications
- Significant sustained experience leading income generation across multiple streams, fundraising, or business development at a senior level
- Experience developing and delivering successful income strategies and pipelines
- Experience personally leading bids, pitches, and negotiations that have been successful.
- Demonstrable success in building high-value partnerships that deliver both income and impact.
- Stronger leadership skills managing large teams.
Desirable Qualifications
- Experience with digital, data-driven or innovative income generation approaches
- Experience in CAB or Advice sector.
Assistant Director, Income and Partnerships in Glasgow employer: Citizens Advice Scotland
Citizens Advice Scotland is an exceptional employer, offering a dynamic work environment in either Edinburgh or Glasgow where you can truly make a difference in the community. With a strong focus on employee growth and development, we provide opportunities for strategic leaders to innovate and enhance member support services while enjoying a competitive salary and a collaborative culture that values every team member's contribution.
