Glasgow North West Citizens Advice Bureau is recruiting an Advice Services Manager to lead the day-to-day delivery and quality of advice services across multiple funded projects. You will line-manage paid advisers and support volunteers while ensuring services meet funder expectations and CAB requirements.
This hands-on role combines team leadership, supervision, case checking, and project coordination to maintain high standards in welfare rights guidance and client support.
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Advice Services Manager - Lead Advisers, Drive Impact in Glasgow employer: Citizens Advice Scotland
Citizens Advice Scotland is an exceptional employer, offering a dynamic work environment in either Edinburgh or Glasgow where you can truly make a difference in the community. With a strong focus on employee growth and development, we provide opportunities for strategic leaders to innovate and enhance member support services while enjoying a competitive salary and a collaborative culture that values every team member's contribution.
