Head of Member Support & Service Design in Edinburgh

Head of Member Support & Service Design in Edinburgh

Edinburgh Full-Time 51105 - 62457 £ / year (est.) No working from home possible
Citizens Advice Scotland

At a Glance

  • Tasks: Lead a high-performing team to design and deliver innovative member support services.
  • Company: Citizens Advice Scotland, dedicated to community impact and support.
  • Benefits: Competitive salary, opportunity for strategic leadership, and community engagement.
  • Why this job: Make a real difference in the community while driving service innovation.
  • Qualifications: Strategic leadership skills and a passion for community service.

The predicted salary is between 51105 - 62457 £ per year.

Citizens Advice Scotland is looking for a Head of Member Support & Service Design to lead the design and delivery of member support services in Edinburgh or Glasgow. This permanent position involves leading a high-performing team and driving service innovation while ensuring compliance with member standards.

The role offers a salary range of £51,105 - £62,457 per annum and requires a strategic leader passionate about making a community impact.

Head of Member Support & Service Design in Edinburgh employer: Citizens Advice Scotland

Citizens Advice Scotland is an exceptional employer, offering a dynamic work environment in either Edinburgh or Glasgow where you can truly make a difference in the community. With a strong focus on employee growth and development, we provide opportunities for strategic leaders to innovate and enhance member support services while enjoying a competitive salary and a collaborative culture that values every team member's contribution.

Citizens Advice Scotland

Contact Details:

Citizens Advice Scotland Recruitment Team

We think you need these skills to ace Head of Member Support & Service Design in Edinburgh

Leadership Skills
Service Design
Team Management
Strategic Thinking
Innovation
Compliance Management
Community Engagement