At a Glance
- Tasks: Lead data governance and protect privacy for Citizens Advice Scotland.
- Company: Join a leading independent advice network making a real difference in Scotland.
- Benefits: Enjoy 40 days annual leave, flexible hours, and hybrid working options.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a positive impact on people's lives while ensuring their data privacy.
- Qualifications: Experience in data protection and strong relationship-building skills required.
The predicted salary is between 40387 - 49362 £ per year.
About the role
Location: Based in Edinburgh or Glasgow office, with an expectation of regular visits to both. Workplace type: Hybrid working. You will be required to work a minimum of 1 day per week in the office. This is a minimum, but you may opt to be office based up to 5 days per week. We are open to flexible working requests.
Hours per week: 35 hours per week
Type of contract: Permanent
Salary scale: (Job Level 6) £40,387 - £49,362 per annum, commensurate with skills and experience.
Are you a data governance expert who wants to help drive positive change for the people of Scotland? The Citizens Advice network in Scotland exists to ensure that people can access their rights, and that the inequality and injustice that hold people back is tackled. We use the data generated by advice interactions in Citizens Advice Bureaux to build a picture of the challenges facing people across Scotland and we use that evidence to influence change. But in a digital world we recognise that the right to privacy is increasingly under threat, so we take data protection seriously and put protecting the privacy of the people who use our services at the heart of our service design.
The Data Governance Lead will work with people across our network to ensure that we can use data to deliver on our three strategic priorities, whilst protecting the privacy of the people we support. We are looking for someone with a pragmatic and solutions-focused approach and excellent people skills to lead this work. This is an exciting opportunity to support a service that really makes a difference to the lives of people across Scotland.
What you will do:
- Lead our work on data governance including data protection and information management
- Perform the role of data protection officer for Citizens Advice Scotland
- Work with our Data Governance Officers to provide a data protection support service to the network of Citizens Advice Bureaux in Scotland
- Work with colleagues in Advice Services to ensure that privacy is built into our services at the design stage
- Work with colleagues in Digital and Technology to manage risks to our data and ensure the secure and ethical handling of data in our innovation projects.
This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizens’ lives.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work-life balance and we have designed our working practices and benefits to support this. Here are some of the things our employees benefit from: a 35-hour full-time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family-friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
How to apply
Our aim is to ensure our application assessment process is fair, objective and transparent. As such, please do not include on your CV or candidate statement the following information: your address, a photo, hobbies, age, date of birth, marital status, nationality.
The candidate statement plays a very important part in the application assessment process. It is a free space for you to showcase your skills, practical knowledge, and experiences relevant to the role. Please include examples of your accomplishments that clearly demonstrate how you meet the key essential criteria with a particular focus on your contribution and the impact of your work. Please also let us know how your values and attributes align with CAS’s values.
Essential Criteria:
- Experience of taking a solutions-based approach to data protection that contributes to the delivery of an organisation’s priorities, whilst ensuring the privacy of service users
- Experience of building and maintaining collaborative relationships with a range of stakeholders demonstrating strong networking, negotiating and influencing skills
- Experience of supporting the professional development of colleagues through training, knowledge sharing and capacity building
- Experience of delivering change in a complex organisation.
Desirable Criteria:
- Experience of providing data protection or information management support in a networked organisation
Please note that applications without the candidate statement and not following clearly above instructions will not be considered.
Locations
Data Governance Lead/Data Protection Officer in Edinburgh, Glasgow employer: Citizens Advice Scotland
Citizens Advice Scotland is an exceptional employer, offering a dynamic work environment in either Edinburgh or Glasgow where you can truly make a difference in the community. With a strong focus on employee growth and development, we provide opportunities for strategic leaders to innovate and enhance member support services while enjoying a competitive salary and a collaborative culture that values every team member's contribution.
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