At a Glance
- Tasks: Lead strategic initiatives to grow income and build impactful partnerships.
- Company: Join Citizens Advice Scotland, a forward-thinking organisation making a real difference.
- Benefits: Enjoy 40 days annual leave, flexible hours, and hybrid working options.
- Other info: Diverse and inclusive workplace committed to equality and flexibility.
- Why this job: Shape the future of communities across Scotland while driving collaboration and innovation.
- Qualifications: Strong strategic thinker with excellent relationship-building skills.
The predicted salary is between 62497 - 69010 £ per year.
Workplace type: Hybrid working - minimum 2 days a week at the office. This is a minimum, but a successful candidate can opt to be office based 5 days per week.
Type of contract: Permanent
Job Level and Salary Scale: Level 8, £62,497 - £69,010 per annum
Closing date: 20 July 2026
Face-to-face Interviews: Interviews for this role will take place at the end of July 2026.
Are you a strategic thinker who enjoys bringing people together and turning ideas into real impact? This is an exciting opportunity to play a key role in shaping the future of Citizens Advice Scotland at an important point in our journey. We are looking for a strategic, hands-on leader who can bring people together, drive collaboration, and help deliver our ambitious plans, with a strong focus on growing income and building impactful partnerships.
Working closely with the Director of Advice and Executive Leadership Team, you’ll help connect teams, improve how we work together, and ensure we’re set up to deliver our strategy. You will lead cross-organisational work, strengthen communication across Directorates, and support greater consistency in how we operate. You’ll also deputise for the Director of Advice when needed.
A key focus will be income generation - developing and delivering a clear strategy to unlock opportunities across partnerships, trusts, public funding, and new income streams. You will take a proactive, practical approach - building relationships, testing ideas, and embedding a culture where income generation is a shared priority. You will help create a more connected, sustainable organisation—strengthening how we use data, improving decision-making, and enabling greater impact across our network.
What we are looking for:
- Combine strategic thinking with a practical, hands-on approach
- Build strong relationships and influence across a wide range of stakeholders
- Spot opportunities and turn them into action
- Work comfortably with complexity and bring people along
- Use data and insight to inform decisions and improve outcomes
This is a high-impact role with real scope to shape how we grow, work together, and deliver for communities across Scotland.
Employee benefits:
- 35-hour full-time working week
- 40 days annual leave
- Genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role
- Family friendly, inclusive employment policies and flexible working arrangements to support all staff
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
Assistant Director, Income and Partnerships employer: Citizens Advice Scotland
Citizens Advice Scotland is an exceptional employer, offering a dynamic work environment in either Edinburgh or Glasgow where you can truly make a difference in the community. With a strong focus on employee growth and development, we provide opportunities for strategic leaders to innovate and enhance member support services while enjoying a competitive salary and a collaborative culture that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Director, Income and Partnerships
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Citizens Advice Scotland.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Citizens Advice Scotland.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Citizens Advice Scotland.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Citizens Advice Scotland. Apply directly through us to stand out!
We think you need these skills to ace Assistant Director, Income and Partnerships
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Citizens Advice Scotland. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Assistant Director, Income and Partnerships, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Citizens Advice Scotland
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Citizens Advice Scotland. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
