People, Development and Culture Manager

People, Development and Culture Manager

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Citizens Advice S O R T

At a Glance

  • Tasks: Coordinate recruitment, onboarding, and learning to enhance workforce culture.
  • Company: Join a diverse organisation committed to equality and inclusion.
  • Benefits: Enjoy 30 days annual leave, flexible working, and mental health support.
  • Other info: Opportunities for growth and travel across the North West.
  • Why this job: Make a real difference in people's development and workplace culture.
  • Qualifications: Experience in people-focused roles and strong organisational skills.

The predicted salary is between 30000 - 40000 £ per year.

The People, Development and Culture Manager will provide operational coordination and support across the full workforce lifecycle, helping ensure recruitment, onboarding, learning and development, workforce support and people processes are delivered consistently and effectively. The role will support the day-to-day running of the People, Development and Culture function, working closely with the Director of People, Development and Culture and the Senior People, Development and Culture Lead to help maintain strong workforce capability, consistent people practices and high-quality services across the organisation.

We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from people with disabilities and people from Black, Asian and Minority Ethnic groups, as they are currently under-represented in our workforce.

Skills and Experience

  • Experience in learning and development, workforce development or people-focused roles
  • Experience supporting training delivery and development
  • Experience working with or supporting volunteers or volunteer programmes
  • Ability to coach and support managers or colleagues in day-to-day people matters
  • Good understanding of people practices across the employee lifecycle (including recruitment, development and HR processes)
  • Experience coordinating activity across teams and keeping delivery on track
  • Strong organisational and planning skills
  • CIPD Level 5 (or willingness to work towards)
  • Willingness and ability to travel across SORT locations in the North West, with occasional wider travel across the UK if required

Key areas of oversight

  • Recruitment and onboarding
  • Learning and development
  • Workforce capability and support
  • Performance and development processes
  • Employee relations support
  • Wellbeing and engagement
  • People processes and coordination
  • Quality of advice through workforce development
  • Day-to-day coordination of the People, Development and Culture function

Flexible working opportunities

  • 30 days annual leave + bank holidays, pro rata (plus additional days for length of service)
  • Employee assistance scheme
  • Salary sacrifice scheme
  • Perks and savings scheme
  • Mental health and wider wellbeing initiatives
  • Learning, development and growth opportunities

People, Development and Culture Manager employer: Citizens Advice S O R T

As a People, Development and Culture Manager, you will thrive in an inclusive and supportive environment that values diversity and promotes equality. Our organisation offers flexible working opportunities, generous annual leave, and a strong focus on employee wellbeing and development, ensuring that you have the resources and support needed to grow your career while making a meaningful impact across our workforce. Join us in fostering a culture of continuous learning and engagement, where your contributions are valued and recognised.

Citizens Advice S O R T

Contact Details:

Citizens Advice S O R T Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land People, Development and Culture Manager

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Citizens Advice S O R T!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Citizens Advice S O R T.

We think you need these skills to ace People, Development and Culture Manager

Learning and Development
Workforce Development
People-Focused Roles
Training Delivery Support
Volunteer Programme Support
Coaching Skills
Employee Lifecycle Knowledge

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Citizens Advice S O R T. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Citizens Advice S O R T and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Citizens Advice S O R T. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Citizens Advice S O R T's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Citizens Advice S O R T

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Citizens Advice S O R T.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Citizens Advice S O R T will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Citizens Advice S O R T and how you would contribute to adapting HR strategies.