At a Glance
- Tasks: Support the Money Advice Team with administrative tasks and client records.
- Company: Join Citizens Advice Mid Mercia, a supportive and inclusive workplace.
- Benefits: Competitive salary, hybrid working, and full training provided.
- Other info: Part-time role with opportunities for personal growth and development.
- Why this job: Make a difference by helping clients navigate financial challenges.
- Qualifications: Strong communication skills and experience in public-facing roles.
The predicted salary is between 25110 - 30690 £ per year.
We are looking for a part-time Financial Inclusion Administrator. The postholder will provide effective and efficient administrative support to the Money Advice Team and Financial Support Lead, ensuring the smooth day-to-day running of services. They will assist with the administration and maintenance of money advice cases, debt assessments and client records. The role will involve preparing correspondence, processing referrals and coordinating information to support the delivery of services. The postholder will undertake general office and administrative duties, ensuring records are accurate, up to date and handled confidentially. They will contribute to the effective delivery of the service by helping to ensure clients receive timely, appropriate and accessible financial support.
We are looking for someone who:
- Has excellent communication skills
- Can manage own time effectively with a keen eye for detail
- Can monitor and maintain own standard ensuring work is accurate
- Has worked in a public-facing role
- Is experienced in working with a diverse range of people and providing a welcoming environment for clients
Full training and support will be given to the successful candidate to enable them to carry out their role.
Responsibilities / Key Tasks:
- To maintain confidentiality, use discretion and sound judgement in undertaking all areas of responsibilities
- Confidence in carrying out a range of administrative duties, including data entry, record keeping, managing correspondence and handling referrals accurately
- Experience communicating with members of the public, providing a professional, friendly and sensitive approach when dealing with clients who may be experiencing financial difficulties
- Excellent organisational and communication skills, with the ability to prioritise workloads, manage competing demands and work effectively as part of a team.
Proud member of the Disability Confident employer scheme.
About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
Financial Inclusion Administrator in Swadlincote employer: Citizens Advice Mid Mercia
Citizens Advice Mid Mercia is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a commitment to flexible working arrangements and a focus on empowering clients through financial advice, employees can find meaningful and rewarding opportunities in the heart of Swadlincote. As a proud member of the Disability Confident employer scheme, we foster an inclusive environment where all team members can thrive.
Contact Details:
Citizens Advice Mid Mercia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Financial Inclusion Administrator in Swadlincote
✨Dive into Financial Communities
Join financial forums and local networking events where professionals in financial controlling hang out. Places like the Association of Chartered Certified Accountants (ACCA) or local finance meetups can connect us with insiders who know about part-time opportunities, like the one at Citizens Advice Mid Mercia.
✨Leverage Campus Resources
If we’re still studying or recently graduated, let’s not forget to use our university’s career services. They often have leads on part-time roles in financial controlling, particularly with companies looking for students to fill these positions, making it a win-win!
✨Demonstrate Your Skills Publicly
Share your insights on financial topics through blogs or LinkedIn posts. Showcasing our expertise in areas like budgeting, forecasting, or variance analysis can attract the attention of potential employers, including Citizens Advice Mid Mercia. Plus, it sets us apart from other candidates.
✨Check Out Freelance Platforms
Even for a part-time gig, consider platforms like Upwork or Freelancer. They often have short-term projects in financial controlling, and landing one can help us build our portfolio. Keep an eye on roles that could lead to more permanent positions at places like Citizens Advice Mid Mercia.
We think you need these skills to ace Financial Inclusion Administrator in Swadlincote
Some tips for your application 🫡
Show Off Your Financial Acumen:For a role in financial controlling, we really want to see your analytical skills shine through. Make sure your CV highlights any coursework or experience with financial analysis, budgeting, and forecasting. If you've worked on any projects that involved financial modelling, definitely mention those!
Quantified Achievements Are Key:In financial roles, numbers speak volumes. When detailing your experience, use quantifiable achievements whenever possible. For example, if you helped reduce costs or improved a process, include the percentage or amount saved. This will make your application really pop!
Tailor Your Cover Letter to Part-Time Availability:Since this is a part-time position, it's super important to specify your availability in your cover letter. We want to know when you can work and how you plan to balance this role with other commitments. Highlight your motivation for joining Citizens Advice Mid Mercia and why this flexibility fits your lifestyle.
Highlight Relevant Qualifications:If you have any certifications related to finance or accounting (like ACCA or CIMA), make sure they're front and centre in your application. Even if you're studying towards a qualification, mention that too! It shows your commitment to the field and continuous improvement.
How to prepare for a job interview at Citizens Advice Mid Mercia
✨Get comfy with numbers!
Since you're diving into financial controlling, be ready to crunch some numbers during the interview. Brush up on key financial concepts and be prepared for technical questions about budgeting, forecasting, and variance analysis. Practicing some numerical problems will really help us shine!
✨Show off your analytical skills
For a part-time role in financial controlling, you'll likely face scenario-based questions. Prepare to discuss how you would analyse company performance or tackle cash flow issues. We want to demonstrate our problem-solving approach and critical thinking—making a sense of data is key!
✨Bring your portfolio of wins
Even if it’s part-time, showcasing our past experience can set us apart. Gather examples of projects where you implemented financial controls or helped improve reporting processes. Concrete achievements give us an edge, showing that we can deliver real value to Citizens Advice Mid Mercia.
✨Know the part-time game
With part-time roles, employers want to see that we can effectively manage our time. Be ready to discuss our availability and how we plan to balance work and other commitments. We should convey our motivation and readiness to contribute without compromising quality!
