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- Tasks: Handle calls, complete client assessments, and conduct advice appointments.
- Company: A charitable organisation dedicated to making a difference in the East Midlands.
- Benefits: Salary of £24,784.50, training, remote work, and generous leave policies.
- Other info: Opportunity to grow in a supportive and impactful environment.
- Why this job: Join a mission-driven team and help people while working from home.
- Qualifications: Excellent communication skills and experience in public-facing roles.
The predicted salary is between 24784 - 24784 £ per year.
A charitable organization in East Midlands is looking for a full-time Assessor to join its Advice Team. The role involves handling calls, completing client assessments, and conducting advice appointments.
Essential qualifications include excellent communication skills and public-facing experience.
The position offers a salary of £24,784.50 per annum, along with training, remote working opportunities, and generous leave policies.
Advice Assessor – Remote Work & Development employer: Citizens Advice Mid Mercia
Contact Detail:
Citizens Advice Mid Mercia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Assessor – Remote Work & Development
✨Tip Number 1
Make sure you know the ins and outs of the role you're applying for. Research the organisation and its mission so you can show how your skills align with their values during interviews.
✨Tip Number 2
Practice your communication skills! Since this role involves handling calls and client assessments, try role-playing with a friend or family member to get comfortable with answering questions and providing advice.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the Advice Team. This could give you an edge in your application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Advice Assessor – Remote Work & Development
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about handling calls and client assessments, make sure your written application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Tailor Your Experience: We want to see how your public-facing experience aligns with the role. Don’t just list your previous jobs; explain how they’ve prepared you for this position. Make it personal and relevant!
Be Genuine: Let your personality shine through in your application. We’re looking for someone who’s not just qualified but also a good fit for our team. Share your passion for helping others and why you’re excited about this opportunity.
Apply Through Our Website: To make sure your application gets to us without any hiccups, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Citizens Advice Mid Mercia
✨Know the Organisation
Before your interview, take some time to research the charitable organisation. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As an Advice Assessor, excellent communication is key. Prepare examples from your past experiences where you've successfully handled calls or conducted assessments. Practise articulating your thoughts clearly and confidently, as this will be crucial during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and client interaction skills. Think of situations where you had to provide advice or support to someone in need. Structure your answers using the STAR method (Situation, Task, Action, Result) to keep them clear and concise.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, and how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.