Job summary
Salary £28,090 to £32,322 per annum (depending on experience)
Interviews will take place on 26 October 2026.
About the role
This is an exciting opportunity for an experienced adviser who has a strong background in the delivery of high quality advice and a good working knowledge of welfare benefits.
The post holder will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation.
Advice will be delivered virtually and face to face according to the service users' needs and preferences. This will include phone, secure email or secure video calls.
The post holder will also be responsible for raising awareness of the service and delivering talks and training as required.
Experience of working independently and building relationships with third sector colleagues will be important, as will the ability to achieve targets.
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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Welfare Benefits Caseworker employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
