Operations Manager in Walsall

Operations Manager in Walsall

Walsall Full-Time On-site
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Job summary


Salary 35,399


Location Sandwell and Walsall


Workplace Office based


Contract Fixed term contract, until 31 August 2027


Interviews will take place on 22 October 2026.


About the role


Citizens Advice Sandwell & Walsall are looking for an Operations Managers to join our team on a fixed-term contract with the potential to become permanent, subject to the availability of ongoing funding and business requirements. This is an exciting opportunity to lead and inspire teams, ensuring the delivery of high-quality advice services while driving performance, supporting staff development and achieving positive outcomes for our communities.


Working across Sandwell and Walsall, you’ll provide effective operational leadership, motivate and develop teams, monitor performance and ensure services are delivered consistently to the highest standards. You’ll also work closely with colleagues across the organisation to support service improvements, lead meetings, produce reports and help deliver an effective, responsive and client-focused service.


Applicants must have the right to work in the UK. Proof of eligibility will be required before employment begins.


If you need any adjustments or assistance with the application process we are happy to help just email us at staffrecruitment@citizensadvicesandwell-walsall.org


We’re Disability Confident


Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.

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Operations Manager in Walsall employer: Citizens Advice Ltd

As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.

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Contact Details:

Citizens Advice Ltd Recruitment Team