Citizens Advice Salford is seeking a supervisor for the Help to Claim service to oversee a team of advisers delivering welfare benefits advice with a focus on Universal Credit. You will ensure high quality guidance, act as a lead for training, and maintain compliance with QA standards and KPIs.
The role offers flexible working, with options to work remotely or based in an office, and requires staying current with legislative changes and service requirements to support staff development and
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Remote Universal Credit Help-to-Claim Supervisor in Salford employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
