Trainee Generalist Adviser Ref: 2026-ADV3
Salary: £27,274 per annum based on a 37-hour week. This will increase to £29,542 per annum upon completion of Citizens Advice Generalist Certificate. The higher salary is paid where the successful candidate possesses a Generalist Certificate or acceptable equivalent
Pension: 8% pension supplement payable (subject to 2% employee contribution)
Hours: Full time - 37 hours per week.
Holidays: 37 days per annum (including Bank Holidays and fixed days).
Duration: Permanent
Interviews: To be confirmed
Role Purpose
- To interview and advise clients flexibly through multiple channels including face to face, outreach at venues in the area, telephone and electronic media. This role is predominantly a face to face role with clients, working with clients.
- Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided
Applicants for this post must have a strong commitment to equality and social justice.
We welcome applications that reflect the diversity of the communities we serve.
We aim to be an equal opportunities employer.
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Trainee Generalist Adviser Ref: 2026-ADV3 in Newport employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
