Location: Matlock (hybrid mix of home and office working 1 day per week minimum)
About the role:
We are looking for a highly organised, proactive Administrator with strong IT skills to join our Administration Team. This is a varied and rewarding role, providing essential administrative support across the organisation while playing a key role in supporting the delivery of our new Crisis and Resilience service.
You will be responsible for:
Producing reports and management information from our CRM system, maintaining accurate records and preparing data in line with funder requirements.
You will also have direct contact with clients, conducting follow-up survey calls to gather feedback and outcomes information.
Your duties will also include providing administrative support across a range of services, managing documentation and digital records, coordinating information and processes, maintaining statistics and reports, and supporting managers, senior leaders and HR colleagues with a variety of administrative tasks.
The role is fast-paced and responsive, requiring flexibility, strong organisational skills and the ability to adapt to changing priorities while working collaboratively with colleagues across the organisation.
Who we are looking for:
The ideal candidates will have:
- Excellent written and verbal communication skills (essential)
- Strong IT skills, including advanced Microsoft Excel skills (essential)
- Experience producing reports and management information (essential)
- Excellent attention to detail and organisational skills (essential)
- Experience of the charity or voluntary sector (preferred)
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
#J-18808-Ljbffr
Administrator in Matlock employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
