Apply before 11.59pm on 5 November 2026.
Job summary
Salary Starting at £29,389 rising to £32,370 upon completion of intensive training and 6-month probation period.
Location Hybrid – across our offices in East Berkshire (Bracknell, Maidenhead and Slough) and some home working
Interviews will take place on 9 November 2026.
About the role
The primary responsibility of this role is to oversee the advice service, providing
guidance and assistance to advisers and caseworkers in delivering favourable
advice outcomes to individuals within the local community.
Additionally, the role involves conducting quality assurance procedures, including case evaluations, to
uphold the standard of advice provided.
You will also provide line management
to project staff or you will be allocated responsibility for an area of the service
and manage that area as directed. You will support and work with volunteers
and staff who provide advice through the service, and you will work within a
team of supervisors who provide this support.
You will work across each of the Citizens Advice East Berkshire offices and other
locations as required to meet service demands. Collaboration with professional
and voluntary sector partners is integral to the role, as is working alongside a
dedicated and experienced team. A DBS check is required for this role.
#J-18808-Ljbffr
Advice Session Supervisor Plus (or Trainee) in Maidenhead employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
