Hours per week 37, but part-time and job share considered
Hours 37 per week, part-time roles/job share also available
Deadline 23rd October 2026
Interview Date 27th October 2026
Responsible to Operations and Outreach Manager
The main aim of the post is to provide high quality advice and support for people in the York and District area.
The successful applicant will provide a generalist advice service, including benefits casework, to clients within community venues across York using mixed channels - in-person, over the phone or by Email.
The service will comply with General Help Quality Mark standards and will be delivered within the aims, policies and principles of the Citizens Advice Service.
Note: This job involves work with vulnerable clients and therefore Disclosure and Barring Service (DBS) check is required for all successful applicants.
For more information, or if you’d like to discuss the position informally first, including potential part time working, please contact admin.team@cayork.org
To request a full job description and application form, please email admin.team@cayork.org
Job Type: Full-time
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
#J-18808-Ljbffr
Generalist Outreach Adviser employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
