Citizens Advice Brent is seeking an experienced Generalist Adviser to join our team. The role involves delivering free, accurate advice and casework to Brent residents across welfare, debt, housing and employment, via face-to-face, phone and digital channels.
You will assess client needs, explore options, undertake casework, support income maximisation and refer to specialists where required. The role requires excellent interviewing and communication skills, and strong IT and digital literacy.
Generalist Adviser — Help Residents Navigate Benefits employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
