Citizens Advice Ltd is seeking a Gateway Assessor to provide high-quality information, advice and guidance to clients via face-to-face, telephone and digital channels. You will assess needs, provide personalised information and identify next steps, drawing on an understanding of common enquiry issues and a commitment to equal opportunities.
The role requires recent Gateway Assessor or equivalent experience, with sensitivity in listening, questioning and helping clients navigate complex
Gateway Services Advisor – Client Guidance & Support employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
