Citizens Advice Ltd is seeking a Gateway Assessor to help deliver high quality information and guidance to clients. The role involves face to face, telephone and digital gateway assessments, delivering personalised, accurate information while exploring clients’ problems and identifying suitable next steps.
You will need recent experience in gateway assessment or frontline information and advice work, strong listening and questioning skills, and a commitment to the service's aims and equal
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Gateway Assessment Advisor employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.