Citizens Advice Ltd in Gateshead is seeking a Social Welfare Contact Centre Adviser to join a busy team delivering welfare guidance to local residents. You will handle national and local welfare queries by phone, offering tailored advice on benefits, housing, energy, debt and employment while upholding the charityβs values.
Full time or part time contracts considered; training is provided to develop knowledge and confidence.
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Social Welfare Advisor β Impactful Helpdesk for Residents in Gateshead employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.