Citizens Advice Ltd is recruiting a Contact Centre Adviser - Consumer to help the public understand their rights when buying goods and services. You will join a national telephone-based contract and support people through multiple channels.
With training provided, you will handle enquiries by phone, email and web chat, advise on consumer rights, and pass on essential intelligence to Trading Standards to curb rogue traders. Commitment to our values is essential.
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Consumer Rights Advisor — Multichannel Support in Gateshead employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
