Citizens Advice Ltd in the United Kingdom is recruiting a Contact Centre Adviser - Consumer to support the public across phone, email and web chat. You will explain consumer rights, guide people through buying goods and services, and pass essential information to Trading Standards Authorities to protect consumers from rogue traders.
Training is provided, and the role values clear communication and problem solving across channels.
#J-18808-Ljbffr
Consumer Rights Advisor — Contact Centre in Gateshead employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
