Apply before 11.59pm on 25 October 2026.
Job summary
Location Forest Foodbank and Outreach locations / Cinderford
Make a real difference to people in your community.
North & West Gloucestershire Citizens Advice is looking for an enthusiastic and compassionate individual to join our Projects Team as a Forest Foodbank Adviser, helping people in the Forest of Dean access the advice and support they need to improve their circumstances.
This is an exciting opportunity to join an established charity with an excellent reputation for delivering high-quality advice. You’ll be part of a supportive team that works collaboratively with partner agencies to achieve the best possible outcomes for our clients.
About the role
Referrals to the Forest of Dean Foodbank have increased over recent years, and this role has been created, with funding from Forest of Dean Foodbank, to provide dedicated advice and support to foodbank clients living in the local area.
You’ll work directly with people who may be experiencing financial difficulties or other challenges, helping them access appropriate advice and explore options to improve their situation. The service will primarily be delivered face to face at the foodbank, with home visits arranged where needed.
You’ll be employed and line managed by North & West Gloucestershire Citizens Advice, working closely with the Foodbank and providing progress updates to support the development and delivery of the service.
Could this be the opportunity for you?
We’re looking for someone who is enthusiastic about helping others, committed to delivering a high-quality service and keen to make a positive difference in their community.
Don't have all the experience yet? We'd still love to hear from you!
We are also considering trainee applicants. Our training programme will help you develop the skills, knowledge and practical experience needed to become an effective adviser. This could also provide a valuable opportunity for professional development and progression within the service.
If you’re passionate about supporting people, enjoy working collaboratively and want a role where your work can have a meaningful impact, we encourage you to apply.
Join us and help make a difference to people across the Forest of Dean.
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Forest Foodbank Adviser (Trainee considered) employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.