Contract Fixed term contract, until 31 March 2027
Interviews will take place on 8 October 2026.
About the role
We currently have a vacancy for a Help to Claim Adviser.
Advisers help people apply for Universal Credit and give advice up until the first correct payment is received.
You will need to have current or recent experience of working on our Help to Claim service. You may currently be working in this role at another Citizens Advice and wish to increase your working hours.
We are looking for staff who are committed to the aims and principles of the Citizens Advice service and who strive for excellence in delivering a high-quality service to our clients.
This role is home-based and we would welcome applicants from those who are comfortable with working with others remotely, including the use of video conferencing, email and phone.
A Job Description and Person Specification are included in the job pack which can be downloaded from our website.
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Universal Credit Help to Claim Adviser in Eastbourne employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
