Debt Adviser (Crisis and Resilience Fund)
Job summary
Location Our offices in Battersea and Roehampton and outreach locations across the borough of Wandsworth with some home working possible following probation period
Workplace Hybrid working
Contract Fixed term contract, until 31 March 2027
Are you trained in money advice or are you willing to build on existing advice experience?
Are you passionate about helping others and could you thrive in this rewarding role?
We’re looking for a motivated individual to join us as a Debt Advisor.
This crucial role is supported by the Crisis and Resilience Fund and involves giving a full range of debt advice, including dealing with emergencies, budgeting advice, income maximisation and developing a debt strategy.
The aim of the role is to support clients throughout their individual journey and help them build financial resilience so they can avoid problems in future.
This will involve providing holistic advice and support, following up to ensure clients are empowered to resolve issues and, where needed, helping them to challenge debts and contact creditors. Familiarity with Citizens Advice is helpful but not essential.
We’re looking for someone with experience of advice services but you don’t need to be fully qualified, just share our values and have the ability to grow into the role. Trainees will receive a complete package of MaPS accredited training and one-to-one support from our specialist debt advisers, with the aim of being qualified and working on the activities below within a month.
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Debt Adviser (Crisis and Resilience Fund) employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
