Citizens Advice LeicesterShire is looking for a Supervisory lead to support advisers and assessors within our new Crisis Resilience Team across Charnwood, North West Leicestershire and Hinckley and Bosworth. You'll monitor quality, guide staff, and help volunteers develop confidence to deliver high‑quality advice face to face, in the community or remotely.
This permanent, hybrid role offers flexible working patterns with the option of full-time or part-time hours.
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Crisis Support Quality & Coaching Lead employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
