Coventry Citizens Advice is seeking a Team Leader to provide day-to-day operational leadership for the CORE Project Coventry, ensuring referrals move through the service promptly and residents receive consistent, person-centred help.
You will manage workflow, caseloads and performance, and work closely with the Referral and Performance Administrator, Project Manager and Advisors to support staff and deliver high-quality advice services.
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Team Leader, Client Services & Referrals (Remote) in Coventry employer: Citizens Advice Ltd
As a leading organisation dedicated to supporting our community, we pride ourselves on being an excellent employer that values inclusivity and professional growth. Our collaborative work culture fosters innovation and continuous learning, providing employees with comprehensive training and development opportunities. Located in the heart of Grantham, Spalding, and Stamford, we offer a meaningful career path where you can make a real difference in the lives of those facing financial challenges.
