At a Glance
- Tasks: Provide high-quality debt advice and support clients with energy debt solutions.
- Company: Join Citizens Advice Liverpool, a trusted organisation making a difference.
- Benefits: Gain practical training, develop valuable skills, and make a real impact.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Help people rebuild their finances and improve their lives.
- Qualifications: No prior experience needed; just a passion for helping others.
The predicted salary is between 20250 - 24750 £ per year.
Citizens Advice Liverpool is seeking an Energy Debt Specialist trainee to provide high-quality inbound debt advice by phone as part of a new Consumer Energy Debt Advice project.
You will help clients with energy debt and broader debt solutions, aiming to reduce financial strain and improve budgeting.
The role offers practical debt training and the chance to develop skills in casework, advocacy, and information gathering, supporting clients with sensitivity and professionalism.
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Energy Debt Adviser: Help People Rebuild Finances in Liverpool employer: Citizens Advice Liverpool
Citizens Advice Liverpool is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible working options across various locations in Liverpool and a commitment to diversity and inclusion, employees are empowered to make a meaningful impact in the community while enjoying opportunities for growth and recognition in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Debt Adviser: Help People Rebuild Finances in Liverpool
✨Get Involved with University Events
Trainee roles in financial controlling often pop up through university career fairs and networking events. Join finance-related societies at your university so you can mingle with professionals and get the insider scoop on who’s hiring. Plus, these events often have companies like Citizens Advice Liverpool actively scouting for fresh talent, so get your face out there!
✨Show Off Your Excel Skills
Financial controlling is all about crunching numbers and analysis, so make sure you highlight any relevant skills, especially in Excel. Consider creating a portfolio showcasing your analytical projects or even doing a small financial analysis on a company like Citizens Advice Liverpool. This will not only impress them but also show you’re proactive!
✨Leverage Professional Networks
Connect with professionals in the financial controlling space through platforms like LinkedIn. Join finance groups and participate in discussions. Even better, search for mentors who can guide you through the maze of securing a trainee role. It’s all about building those connections!
✨Apply through Your University
Many firms, including Citizens Advice Liverpool, have partnerships with universities for trainee positions. Make sure you utilise your university's career services to get access to exclusive openings and even mock interview practice. Don’t just submit your application blindly—tap into this resource to maximise your chances of landing that trainee position.
We think you need these skills to ace Energy Debt Adviser: Help People Rebuild Finances in Liverpool
Some tips for your application 🫡
Show Off Your Academic Credentials:In the financial controlling world, your grades matter! Highlight your academic achievements, especially in relevant subjects like finance, accounting, or economics in your CV. If you’ve completed any finance-related courses or certifications, don’t shy away from boasting about them!
Quantify Your Experience:Employers love numbers! When describing any work experience or projects on your CV, try to include metrics or results. For example, if you managed a budget or helped cut costs for a project, mention how much you saved or increased efficiency. This shows you can make an impact.
Express Your Passion in the Cover Letter:As a trainee, your eagerness to learn is crucial. Use your cover letter to convey your enthusiasm for finance. Share what intrigues you about financial controlling and how this role at Citizens Advice Liverpool can help you grow your skills and knowledge in the field.
Tailor Your Application to Citizens Advice Liverpool:When applying, it’s vital to tailor your CV and cover letter to reflect the values and goals of Citizens Advice Liverpool. Mention specific projects or initiatives of the company that resonate with you. Personalising your application shows you’ve done your research and are genuinely interested in being part of their team.
How to prepare for a job interview at Citizens Advice Liverpool
✨Master the Numbers
Finance ain't just about the glitzy spreadsheets! Brush up on your numerical skills and be prepared for some practical case questions. Expect scenarios where you’ll need to crunch some numbers to analyse financial scenarios—it’s a big part of the trainee role in financial controlling.
✨Know Your Tools
Familiarise yourself with financial software and tools commonly used in the industry like SAP or Excel. During the interview, you might be quizzed on your experience with these tools and how you would use them to streamline financial reporting or budgeting processes.
✨Show Your Willingness to Learn
As a trainee, your potential is just as important as your current skills. Be prepared to talk about your eagerness to learn and grow in the role. Sharing examples of how you've picked up new skills in the past can show that you’re adaptable and ready for the challenges ahead!
✨Ask Smart Questions
Tailor your questions to show you understand the financial controlling field—think about how the company handles its financial reporting processes or ask about the specific tools they use. This not only demonstrates your interest but gives us insight into your analytical thinking and engagement with the role at Citizens Advice Liverpool.
