Lloyd's Register International in the United Kingdom is seeking a Triage Assessor to provide Tier 1 information, guidance and signposting. You will perform initial assessment, triage and support, acting as the first contact to identify urgent needs and route clients to Tier 2 or Tier 3 as required.
You will maintain records, support supervision, and contribute to team goals while managing a busy workload. The role emphasises effective communication, stakeholder liaison and adherence to service
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Triage & Intake Advisor employer: Citizens Advice LeicesterShire
Citizens Advice Leicestershire is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where diversity and equality are celebrated. With flexible working arrangements, including home working options, and a commitment to high-quality service delivery, employees are empowered to make a meaningful impact in the community while developing their skills and careers. The organisation fosters strong relationships with local stakeholders, ensuring that staff are part of a collaborative environment dedicated to continuous improvement and innovation in advice services.
Contact Details:
Citizens Advice LeicesterShire Recruitment Team
