Citizens Advice Ipswich is seeking a dedicated First Contact Adviser to support residents from our Tower Street office. You will be the initial contact for clients, offering face-to-face, telephone, and email guidance, with a focus on listening and signposting to appropriate services.
As you gain experience, you may progress to a Generalist Adviser role, delivering more in-depth advice while working flexibly across both positions. Training and a supportive team environment are provided.
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