At a Glance
- Tasks: Lead a dedicated team to deliver impactful advice services and ensure client success.
- Company: Join a community-focused charity making a real difference every day.
- Benefits: Flexible hours, supportive environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on service improvement and collaboration.
- Why this job: Shape lives and lead a passionate team in a rewarding role.
- Qualifications: Experience in managing teams and strong coaching skills required.
The predicted salary is between 30000 - 40000 £ per year.
Help shape a service that changes lives every day. We’re looking for an inspiring, people-focused Team Leader to join our team and help shape a service that delivers real impact. If you’re passionate about leading people, improving services, and making a meaningful difference in your community, this is an exciting opportunity to take the next step in your career.
About the Role
As Team Leader, you’ll play a key role in ensuring our advice services are responsive, effective, and delivered to the highest standards. You’ll lead and support a dedicated team, helping them succeed while ensuring excellent outcomes for clients. This is a varied and rewarding role, combining leadership, coaching, performance management, compliance, and service improvement, all within a flexible and accessible seven-day service.
What you’ll be doing
- You’ll lead and support a dedicated team, helping them succeed while ensuring excellent outcomes for clients, delivering services across seven days, including late opening hours.
- You’ll build a positive team culture where people can develop and grow.
- You’ll build a strong and supportive working environment, driving performance and building collaborative working practices across the wider services within the charity.
What We’re Looking For
- Experience managing staff and/or volunteers
- Strong coaching and performance management skills
- Ability to give constructive feedback with confidence and empathy
- Experience analysing data and producing reports
- Ability to work effectively within hybrid teams
What you need to know: Full time hours.
Team Leader in Gateshead employer: Citizens Advice Gateshead
Join a dynamic and supportive team where your leadership can truly make a difference in the community. As a Team Leader, you will benefit from a flexible working environment that promotes personal and professional growth, alongside a culture that values collaboration and innovation. With opportunities to develop your skills and contribute to meaningful services, this role offers a rewarding career path in a compassionate organisation dedicated to improving lives.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Gateshead
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their mission. We want to see that you're genuinely passionate about making a difference!
✨Tip Number 3
Practice your leadership skills in mock interviews. Get a friend to throw some tough questions your way, especially around coaching and performance management. This will help you feel more confident when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Team Leader in Gateshead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for leading people and making a difference shine through. We want to see how your values align with our mission to deliver impactful services.
Highlight Relevant Experience:Make sure to showcase your experience managing staff or volunteers. We’re looking for someone who can lead a team effectively, so share specific examples of your coaching and performance management skills.
Be Data Savvy:Don’t forget to mention your ability to analyse data and produce reports. This is key for us in ensuring our services are responsive and effective, so give us a glimpse of your analytical skills.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Citizens Advice Gateshead
✨Know Your Impact
Before the interview, think about how your leadership has made a difference in previous roles. Be ready to share specific examples of how you've improved services or outcomes for clients. This will show your passion for making a meaningful impact.
✨Showcase Your Coaching Skills
Prepare to discuss your coaching and performance management experience. Think of instances where you’ve successfully supported team members in their development. Highlight your ability to give constructive feedback with empathy, as this is crucial for a Team Leader role.
✨Emphasise Team Culture
Be ready to talk about how you build positive team cultures. Share strategies you’ve used to foster collaboration and support within your teams. This will demonstrate your commitment to creating a strong working environment.
✨Data-Driven Decisions
Since analysing data is part of the role, come prepared with examples of how you've used data to inform decisions or improve services. This shows that you can combine leadership with analytical skills, which is key for success in this position.
